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| CASE CLOSED |
FORCE REQUIRED |
Mar 26, 2013 |
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| RENTAL DETAILS |
Address : 1741 ROYAL FOREST CT
City, State - Zip : WEST PALM BCH, FL - 33406 5616. |
| COMPLAINT DETAILS (from renter) |
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i have asked you very nicely about the problem i have with the bed bugs problem but you keep telling me that it is not your responsibility which is why i have to file these complaint I'm not trying to make a big deal about these but it is a big deal to sleep with these animals just please make my place a nice place to sleep at thank you i love the house and i don't have a problem paying for u rent but i want to be able to sleep comfortable now my whole furniture is infested i just want it clean.
also to pay for the fee i had to pay RPA for filing these claim
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| INVESTIGATING AGENT - REMARKS (13) |
| Agent |
Date |
Response |
| SYSTEM |
Mar 26, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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| SYSTEM |
Feb 6, 2013 |
Landlord Second response dead-line February 13, 2013
has been set for complaint 23-1044 |
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| SYSTEM |
Feb 6, 2013 |
2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice) |
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| SYSTEM |
Feb 4, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 03, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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| SYSTEM |
Feb 4, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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| SYSTEM |
Jan 27, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 02, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1044 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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| SYSTEM |
Jan 27, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1044. |
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| SYSTEM |
Jan 27, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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| SYSTEM |
Jan 27, 2013 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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| SYSTEM |
Jan 27, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter |
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| SYSTEM |
Jan 27, 2013 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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| SYSTEM |
Jan 27, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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| SYSTEM |
Jan 25, 2013 |
Complaint 23-1044 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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