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| CASE CLOSED |
FORCE REQUIRED |
Mar 26, 2013 |
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| RENTAL DETAILS |
Address : 4070 TAGGART CAY N APT 101
City, State - Zip : SARASOTA, FL - 34233 4815. |
| COMPLAINT DETAILS (from renter) |
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The community recently change owners and management. First of all we have always paid our rent on time for the past three years. We have had no big problems until now. Recently I notice a tag on my car and I got upset. I called the office and was upset and tried to explain to the new manager that the tags are on order and it is coming from California and it will take time. She proceeded to tell me that it was too bad that my car was past due and she was going to tow it no matter what. I got upset and wanted her corporate number because I thought how uncompassionate she was. She did try to tow it then even though she knew the situation. Then I find out that they had entered my apartment when I was not home. Again I got upset with them and called them and told them not to do it again. They tried to tell me they had the right to do it and I told them they did not. It was for pest control. They had never given us a schedule for pets control. I sent them and e-mail telling them not to enter my apartment unless I knew when they were coming or they put out a schedule of when pest control comes. Well, then all of a sudden in the new newsletter there is the schedule for pest control. Funny how that happens. I have also kept them notified on how the tags are coming along. It has been difficult dealing with the DMV in California. They are way behind. Now all of a sudden we get a notice of non renewal which I think is a direct retaliation of the incidents listed above. We are being singled out for this reason because there are some residents that I know of that are still here and are violating the rules but have never been cited for them. Why is this? I challenged them and they don't like it. There are other important facts that I will discuss later. If none of this had happened I am to believe that we would have had a chance to renew.
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| INVESTIGATING AGENT - REMARKS (13) |
| Agent |
Date |
Response |
| SYSTEM |
Mar 26, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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| SYSTEM |
Mar 3, 2013 |
Landlord Second response dead-line March 10, 2013
has been set for complaint 23-1214 |
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| SYSTEM |
Mar 3, 2013 |
2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice) |
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| SYSTEM |
Mar 1, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 28, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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| SYSTEM |
Mar 1, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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| SYSTEM |
Feb 21, 2013 |
CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail: A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing. |
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| SYSTEM |
Feb 21, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1214 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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| SYSTEM |
Feb 21, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1214. |
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| SYSTEM |
Feb 21, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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| SYSTEM |
Feb 21, 2013 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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| SYSTEM |
Feb 21, 2013 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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| SYSTEM |
Feb 21, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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| SYSTEM |
Feb 20, 2013 |
Complaint 23-1214 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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