Landlord Complaint Record: #23-1232

The Meadows (Holly)    |    St. Johns    ,    Michigan 48879    Landlord Complaint 23-1232


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1232 Filing Date : Feb 22, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 25, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : The Meadows (Holly) RENTER : Kept Private
Property Name :      
Address : 2265 W. Parks Rd. Address : Kept Private
City, State - Zip : St. Johns, Michigan - 48879. City, State - Zip : St. Johns, Michigan - 48879.
Phone : Kept Private Phone : Kept Private

COMPLAINT : over charging on our water bills
Fair Resolution according to renter :
  1. We would like them to fix or change the meters on the water pipes so that they read right

RENTAL DETAILS
Address               :   2265 W PARKS RD LOT 125
City, State - Zip   :   SAINT JOHNS, MI - 48879 8904.

COMPLAINT DETAILS (from renter)

They say that my husband and I are using 3300 gals of water a month and they are charging us for this usage. In November they said 11000Dec 11000 Jan 22000 and now 33000 gals of water they say we are using. We have had them come here numerous time to check the meter and they say it is working right but my husband and I both work 4-5 days a week there is just two of us that live here and there is just no way we could use 11000 gals of water let alone 33000 gallons of water in just one month. They say we have a leak we have no leak we have checked everything in our house and nothing is leaking the meter isnt running so we are not using the water. We would like them the change the meter and reimburse us for the over charge of the water bill since Nov.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM Jun 22, 2014 An email confirmation was sent to the tenant at 06-22-2014 21:15:44. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Mar 6, 2013 Landlord Second response dead-line March 13, 2013 has been set for complaint 23-1232
SYSTEM Mar 6, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Mar 4, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 03, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 4, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Feb 24, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 02, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1232 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 24, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1232.
SYSTEM Feb 24, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Feb 24, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Feb 24, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Feb 24, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 22, 2013 Complaint 23-1232 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.