Landlord Complaint Record: #23-1236

Garden Homes Apartments    |    LCT Management Properties    |    Wauwatosa    ,    Wisconsin 53226    Landlord Complaint 23-1236


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1236 Filing Date : Feb 23, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : LCT Management Properties RENTER : Kept Private
Property Name : Garden Homes Apartments      
Address : PO Box 26785 Address : Kept Private
City, State - Zip : Wauwatosa, Wisconsin - 53226. City, State - Zip : Milwaukee, Wisconsin - 53216.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issues
Fair Resolution according to renter :
  1. Fix the leakage in the down stairs bathroom immediately been asking for a week now and nothing has been done!

RENTAL DETAILS
Address               :   4234 N 27th Street
City, State - Zip   :   Milwaukee, Wisconsin - 53216.

COMPLAINT DETAILS (from renter)

My downstairs bathroom has been leaking from the ceiling for a week now. I contacted Bonnie at the management office and she claims someone was coming out and that was on Tuesday February 19th and still no one has come. Now the water from the ceiling is spreading causing water pockets in the bathroom walls and flooding on my floor to my kitchen area. I am highly upset cause now they is simply ignoring me. I called a few times afterwards, even told her to call me when she find out a date when someone will come and still nothing. Called today February 23rd someone picked up the phone and just held it for a minute and a half while I kept saying hello....hello. I called right back and got the answering machine telling them "I don't know what kind of games you all are playing but on Monday I will be contacting the Health Department. I pay $775 a month for the use of my house entirity not partially. I just want to live comfortable again.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 27, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Mar 4, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 03, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 4, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Feb 24, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 02, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1236 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 24, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1236.
SYSTEM Feb 24, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Feb 24, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Feb 24, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Feb 24, 2013 Complaint Accepted by RPA and is pending further processing.