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CASE CLOSED |
FORCE REQUIRED |
Mar 26, 2013 |
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RENTAL DETAILS |
Address : 4234 N 27th Street
City, State - Zip : Milwaukee, Wisconsin - 53216. |
COMPLAINT DETAILS (from renter) |
My downstairs bathroom has been leaking from the ceiling for a week now. I contacted Bonnie at the management office and she claims someone was coming out and that was on Tuesday February 19th and still no one has come. Now the water from the ceiling is spreading causing water pockets in the bathroom walls and flooding on my floor to my kitchen area. I am highly upset cause now they is simply ignoring me. I called a few times afterwards, even told her to call me when she find out a date when someone will come and still nothing. Called today February 23rd someone picked up the phone and just held it for a minute and a half while I kept saying hello....hello. I called right back and got the answering machine telling them "I don't know what kind of games you all are playing but on Monday I will be contacting the Health Department. I pay $775 a month for the use of my house entirity not partially. I just want to live comfortable again.
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INVESTIGATING AGENT - REMARKS (10) |
Agent |
Date |
Response |
SYSTEM |
Mar 27, 2013 |
OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days. |
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SYSTEM |
Mar 26, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Mar 4, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 03, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Mar 4, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Feb 24, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 02, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1236 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Feb 24, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1236. |
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SYSTEM |
Feb 24, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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SYSTEM |
Feb 24, 2013 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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SYSTEM |
Feb 24, 2013 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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SYSTEM |
Feb 24, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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