Landlord Complaint Record: #23-1249

Cookies and Crackers    |    Ismael Gomez    |    Miami Lakes    ,    Florida 33014    Landlord Complaint 23-1249


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1249 Filing Date : Feb 25, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Ismael Gomez RENTER : Kept Private
Property Name : Cookies and Crackers      
Address : 15907 NW 52nd Ave Address : Kept Private
City, State - Zip : Miami Lakes, Florida - 33014. City, State - Zip : Fort Lauderdale, Florida - 33304.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair issues, Breach of Agreement
Fair Resolution according to renter :
  1. 30 Days to move out, to have hot water, two months no rent due, return security deposit and last month rent

RENTAL DETAILS
Address               :   715 BAYSHORE DR APT 404
City, State - Zip   :   FT LAUDERDALE, FL - 33304 3990.

COMPLAINT DETAILS (from renter)

No refrigerator for 47days thus far, no hot water for 7days. Numerous attempts to resolve issue through phone and emails text messages. Landlord has sent non licensed people to try to repair issues with no avail. This has caused a very unhealthy and stressful environment.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Mar 7, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 06, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 7, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Feb 27, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 05, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1249 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 27, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1249.
SYSTEM Feb 27, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Feb 27, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Feb 27, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Feb 27, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 25, 2013 Complaint 23-1249 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.