Landlord Complaint Record: #23-1365

Arbor arms    |    Burt dehaven    |    Madison    ,    Wisconsin 53713    Landlord Complaint 23-1365


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1365 Filing Date : Mar 11, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 25, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Burt dehaven RENTER : Kept Private
Property Name : arbor arms      
Address : 2720 mc divitt rd #101 Address : Kept Private
City, State - Zip : Madison, Wisconsin - 53713. City, State - Zip : fitchburg, Wisconsin - 53711.
Phone : Kept Private Phone : Kept Private

COMPLAINT : unreachable and uncompliant
Fair Resolution according to renter :
  1. reimburse for rpa fees. list of damages to apartment. copy of chek in list. cooperation with future land lords.

RENTAL DETAILS
Address               :   2691 RICHARDSON ST
City, State - Zip   :   FITCHBURG, WI - 53711 5430.

COMPLAINT DETAILS (from renter)

i owed burt 300$ in back rent and it took me almost 2 months to get ahold of him. once i did pay him off in full, i was told that there were damages done to the apartment. when i asked to see the list of damages i was then told he would have to find it in my file and send it to my current address. that was 2 weeks ago. i call and drive to the complex and he is never in the office and never answers the phone or return my calls. i have left several messages and nothing nothing in return. the day i paid him off i filled out a application to another apartment complex, they sent him a referance verification form and he has also not replied or returned that form in 2 weeks. but was in his office all day the day i paid him off. nwhat do i do to gett him to do his job.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Oct 26, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Mar 20, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 19, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 20, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 12, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 18, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1365 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 12, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1365.
SYSTEM Mar 12, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 12, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 12, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 12, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 11, 2013 Complaint 23-1365 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.