Landlord Complaint Record: #23-1451

BirchView    |    EJ Gefroh    |    Fargo    ,    North Dakota 58104    Landlord Complaint 23-1451


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CASE CLOSED UNRESOLVED May 5, 2014


UNRESOLVED COMPLAINT: Despite mediation efforts; neither party could reach an agreement that was accepted by the other party.
 



Case Number : 23-1451 Filing Date : Mar 18, 2013
Investigating Agent : Kept Private Case Disposition : Unresolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 22, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Mar 28, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : EJ Gefroh RENTER : Kept Private
Property Name : BirchView      
Address : 4265 45th ST S Suite 200 Address : Kept Private
City, State - Zip : Fargo, North Dakota - 58104. City, State - Zip : Fargo, North Dakota - 58103.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed bug infestation, told that we have to pay for the treatment
Fair Resolution according to renter :
  1. It is the Lanlords respsonsibility to pay for the treatment for bed bugs as breach of warrany

RENTAL DETAILS
Address               :   1802 40th St S Apt 302
City, State - Zip   :   Fargo, North Dakota - 58103.

COMPLAINT DETAILS (from renter)

We have bed bugs again, and are being told by our landlord that is our resposibiltiy to pay for the treatment, The first time we have bed bugs we did pay for the treatment. We assume that we got the bugs from a neighboring apartment. They were treated 5 month ago and we were checked at that time and did not have any bed bugs. We figure that the bed bugs got though to our apartment through the shared wall either through the base boards or outlets during the treatment of the neighboring apartment

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Landlord Apr 8, 2013 69.178.223.12 Explain why you can't accept / Offer Alternative Resolution.
Renter Mar 29, 2013 12.162.213.5 We do not accept that it is our fault, have not gone anywhere or brought any used items into our apartment. It is a proven fact that if you treat one apartment the bed bugs will just move unto another one. This is want happened to us. Neighbors had bed bugs we did not have any until after they had been treated. We have decided that our only option is take this issue to small claims court
Renter Mar 29, 2013 12.162.213.5 Explain why you can't accept / Offer Alternative Resolution.
Landlord Mar 28, 2013 69.178.223.12 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (16)
Agent Date Response
SYSTEM May 6, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM May 5, 2014 The case has received a disposition of: 'Unresolved' Neither party was able to reach an agreement or resolution.
SYSTEM Mar 28, 2013 Landlord Second response dead-line April 04, 2013 has been set for complaint 23-1451
SYSTEM Mar 28, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Mar 26, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 25, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 26, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 18, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 24, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1451 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 18, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1451.
SYSTEM Mar 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 18, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM Mar 18, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 18, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 18, 2013 Complaint 23-1451 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.