Landlord Complaint Record: #23-1472

369 Broome St, NY, NY, 10013    |    Mitchell Grossman    |    New York    ,    New York 10002    Landlord Complaint 23-1472


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1472 Filing Date : Mar 20, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 22, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Mar 31, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Mitchell Grossman RENTER : Kept Private
Property Name : 369 Broome St, NY, NY, 10013      
Address : PO Box 253 Knickerbocker Station Address : Kept Private
City, State - Zip : New York, New York - 10002. City, State - Zip : New York, New York - 10013.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed beg infestation
Fair Resolution according to renter :
  1. reimburse for extermination

RENTAL DETAILS
Address               :   369 Broome Street apt 23
City, State - Zip   :   New York, New York - 10013.

COMPLAINT DETAILS (from renter)

Our apartment was found to be infested with bedbugs entering through cracks in the walls. We paid for an inspection from a bed bug treatment company who brought a bed bug sniffing dog. The company confirmed the presence of bed begs and now recommends a treatment for the entire apartment.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Oct 26, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Mar 31, 2013 Landlord Second response dead-line April 07, 2013 has been set for complaint 23-1472
SYSTEM Mar 31, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Mar 29, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 28, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 29, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 21, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Mar 21, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 27, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1472 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 21, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1472.
SYSTEM Mar 21, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 21, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 21, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 21, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 20, 2013 Complaint 23-1472 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.