Landlord Complaint Record: #23-1497

Scott Magyar    |    Addison    ,    Texas 75001    Landlord Complaint 23-1497


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CASE CLOSED RESOLVED Oct 29, 2013


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-1497 Filing Date : Mar 22, 2013
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 25, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Scott Magyar RENTER : Kept Private
Property Name :      
Address : 15777 Quorum Address : Kept Private
City, State - Zip : Addison, Texas - 75001. City, State - Zip : Addison, Texas - 75001.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Roof Repair Issue
Fair Resolution according to renter :
  1. Remove 60 day notice requirement

RENTAL DETAILS
Address               :   15801 Artist Way Apt. 4406
City, State - Zip   :   Addison, Texas - 75001.

COMPLAINT DETAILS (from renter)

Roof leak reported since beginning of year. Fix not yet completed even though reported each time seen and at current time leak far worse with no adequate fix to date. (pictures and video for proof). Moving out because of issue getting worse when lease expires. Rental property demanding 2 months of rent after lease ends even though roof leak is cause for short notice ( 2 week) notice to vacate. Not seeking reimbursement for poor living conditions just dropping of the 2 month stipulation.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Apr 1, 2013 208.86.135.92 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Oct 29, 2013 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.
SYSTEM Apr 1, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 31, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Apr 1, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 24, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 30, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1497 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 24, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1497.
SYSTEM Mar 24, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 24, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 24, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 24, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 22, 2013 Complaint 23-1497 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.