Landlord Complaint Record: #23-1594

Greg Libertini, Robert White as Rte 5 Communications, LLC    |    Glen Rock    ,    New Jersey 07452    Landlord Complaint 23-1594


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1594 Filing Date : Mar 29, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 30, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center Apr 9, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Greg Libertini, Robert White as Rte 5 Communications, LLC RENTER : Kept Private
Property Name :      
Address : 233 Rock Road, Suite 231 Address : Kept Private
City, State - Zip : Glen Rock, New Jersey - 07452. City, State - Zip : Hawthorne, New Jersey - 07506.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Sec dep, rent increase after fire, unlawful entry, No CO, am alarms/exting
Fair Resolution according to renter :
  1. Return entire security deposit with interest x 5 years - never advised of acct info nor given interest annually

RENTAL DETAILS
Address               :   148 9th Ave
City, State - Zip   :   Hawthorne, New Jersey - 07506.

COMPLAINT DETAILS (from renter)

I have been a tenant at this address for five years and one month. On January 23, 2013, there was a fire in my oven. This came as a result of not having heat for the second time in a month. It was extremely cold in the apartment and an effort to generate more heat, I turned on the oven, but did not realize there was something in it. The smoke detectors did not work that night although I had changed their batteries when the utility company was here the last time. The reason I had done that was the man advised me that gas was coming into the house and tripping the switch to turn off the furnace. I did advise the landlords of that when the utility person was here, however I did not receive a reply. On the night of the 23rd, when I did realize something was burning, I immediately went to get the fire extinguisher. There was nothing in the extinguisher, and the last time it had been inspected was December 25, 1972. I immediately contacted 911 who came out and were unable to extinguish the fire with only a fire extinguisher as it was much hotter by the time they got here. The had to bring in hoses. As a result, it took my landlords two weeks to put another stove in,, they have not done a fire restoration and and it still smells, and they have increased my rent to $1750 from $1600 in retaliation, I assume for the fire, my not paying for the stove (I was advised by the tow this would be put through their homeowner's insurance but later found out they never filed a claim). They currently have contractors working on the outside of the house because we had a tree fall during hurricane Sandy at the end of October. Those contractors are utilizing my power for their power tools, the landlords have entered my apartment to reset the breaker after they tripped it, and have left my doors unlocked and once even wide open and it was like that for at least two days, and the lights were also left on. It should also be noted, they were quick to point out in their letter increasing the rent that there had been no rent increases in five years. To me, that is indicative that it was done in retaliation for the accidental fire. They also asked me to leave as of March 1. They did not want to get involved in the eviction process nor a legal battle over this. I have hired an attorney, however, he appears to be too busy to adequately deal with these issues. I did pay my rent, however, I advise them that I would not be leaving on March 1 as they had not followed legal procedures.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Oct 26, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Apr 9, 2013 Landlord Second response dead-line April 16, 2013 has been set for complaint 23-1594

SYSTEM Apr 9, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Apr 7, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 06, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Apr 7, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Mar 30, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.

SYSTEM Mar 30, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 05, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1594 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Mar 30, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1594.

SYSTEM Mar 30, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Mar 30, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Mar 30, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Mar 30, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Mar 29, 2013 Complaint 23-1594 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.