Landlord Complaint Record: #23-1674

Kent Stamps    |    Franklin    ,    Kentucky 42134    Landlord Complaint 23-1674


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1674 Filing Date : Apr 6, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Apr 9, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Kent Stamps RENTER : Kept Private
Property Name :      
Address : 4250 Turnertown Rd Address : Kept Private
City, State - Zip : Franklin, Kentucky - 42134. City, State - Zip : Franklin, Kentucky - 42134.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair
Fair Resolution according to renter :
  1. Id like the moldy hole in the bathroom floor, the faulty porch and the bulging floor boards in living room fixed.

RENTAL DETAILS
Address               :   1225 DEREK DR
City, State - Zip   :   FRANKLIN, KY - 42134 2064.

COMPLAINT DETAILS (from renter)

Six months ago when we moved in we alerted our landlord that the floor directly beside the bathtub appeared to be rotting because it felt like there was no floor under the linoleum tile. Also, the wood on the front porch was rotting and bowing and we feared for safety especially for our toddler. Part of the railing was also missing and laying in the bushes. We reminded him several times when we saw him in person and over the phone. He did come over a couple times to unclog the drain that draino was not working on. Now, 6 months later, we informed him that there will be no rent for April until the repairs are made. The hole in the bathroom reeks of mold and the occasional bug comes out of the rotted away floor. The surrounding floor and tile are cracked . Another board on the porch has bowed on two ends and is an immediately tripping hazard. In addition the floor boards between the kitchen and living room are bowing and displaced signalling some other issue that has come about. I was dared to file a complaint because "others have tried" and told to get out by the 15th, which I realize I have 30 days legally because I rent out my own home. I was told I have "bugs" because I have clothes all over the house *(not because I watched them crawl out of the moldy floor). When I moved in both neighbors on either side separately told me that the person living there before me was nasty and never cleaned and that I'd have to "stay on top" of the landlord to even get him to fix anything.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Apr 17, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 16, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Apr 17, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Apr 9, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 15, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1674 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Apr 9, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1674.

SYSTEM Apr 9, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Apr 9, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Apr 9, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Apr 9, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Apr 6, 2013 Complaint 23-1674 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.