Landlord Complaint Record: #23-1695

Promenade at Uptown    |    Angel Brown    |    Altamonte Springs    ,    Florida 32701    Landlord Complaint 23-1695


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1695 Filing Date : Apr 8, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Apr 9, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Angel Brown RENTER : Kept Private
Property Name : Promenade at Uptown      
Address : 375 Palm Springs Drive Address : Kept Private
City, State - Zip : Altamonte Springs, Florida - 32701. City, State - Zip : Altamonte Springs, Florida - 32701.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Notified office management on 4-7-13 that I saw my first bedbug on 4-6-13.
Fair Resolution according to renter :
  1. Treat my apartment as soon as possible to rid of bed bugs.

RENTAL DETAILS
Address               :   375 PALM SPRINGS DR APT 1006
City, State - Zip   :   ALTAMONTE SPG, FL - 32701 3534.

COMPLAINT DETAILS (from renter)

I contacted office management the next day after discovering bedbugs. I think this should be treated as an emergency situation since the bugs are parasites and feeding off of me. I think the other apartments in my building and near mine should be investigated for bedbugs also since I feel they may have come from a new tenant or neighbor. I haven't slept for 3 days now since the discovery and feel this is affecting my health and this situation should be treated with a sense of urgency.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Oct 26, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Apr 17, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 16, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Apr 17, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Apr 9, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Apr 9, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 15, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1695 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Apr 9, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1695.
SYSTEM Apr 9, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Apr 9, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Apr 9, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Apr 9, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Apr 8, 2013 Complaint 23-1695 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.