Landlord Complaint Record: #23-1810

Elena P. Biondi    |    Johnston    ,    Rhode Island 02919    Landlord Complaint 23-1810


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CASE CLOSED MEDIATION REFUSED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 23-1810 Filing Date : Apr 17, 2013
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Apr 18, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Elena P. Biondi RENTER : Kept Private
Property Name :      
Address : 1177 atwood ave Address : Kept Private
City, State - Zip : Johnston, Rhode Island - 02919. City, State - Zip : johnston, Rhode Island - 02919.
Phone : Kept Private Phone : Kept Private

COMPLAINT : repair issue
Fair Resolution according to renter :
  1. I want to have needed repairs to my apt tended too

RENTAL DETAILS
Address               :   1136 atwood ave 1st floor right
City, State - Zip   :   johnston, Rhode Island - 02919.

COMPLAINT DETAILS (from renter)

I have asked my landlord Elena Biondi numerous times via verbal request to have much needed interior damages repaired to my apt

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Apr 25, 2013 72.192.16.183 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM May 5, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Apr 26, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 25, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Apr 26, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Apr 18, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Apr 18, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 24, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1810 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Apr 18, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1810.
SYSTEM Apr 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Apr 18, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Apr 18, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Apr 18, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Apr 17, 2013 Complaint 23-1810 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.