Landlord Complaint Record: #23-1867

Ken Olipra, Kurt Juncker, Audrey Lukas    |    Ruston    ,    Louisiana 71270    Landlord Complaint 23-1867


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CASE CLOSED FORCE REQUIRED Nov 30, -1


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1867 Filing Date : Apr 24, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Apr 25, 2013
This is the copy of the lease that Mr Olipra sent us which now has Ms Audrey's signature on it dated before we even had it signed and notarized which is NOT possible
upload Kept Private Renter Apr 25, 2013
This is the copy of the lease that Mr Olipra sent us which now has Ms Audrey's signature on it dated before we even had it signed and notarized which is NOT possible
upload Kept Private Renter Apr 25, 2013
this is the handwritten note we sent with March rent indicating we were giving them 30 day notice, which on a month to month tenancy, you should give 30 days notice
upload Kept Private Renter Apr 25, 2013
this is the email we sent to Mr Olipra after they denied our request from the
upload Kept Private Renter Apr 25, 2013
this is the email we sent to Mr Olipra after they denied our request from the
upload Kept Private Renter Apr 25, 2013
This is the last page of lease that we signed and got notarized on 1/2/13 and mailed to Mr Juncker which does NOT have Ms Audrey's (owner) signature
upload Kept Private Renter Apr 25, 2013
This is the letter we sent to Ken Olipra (2nd nephew handling everything) after he told us they were putting the house back on the market and they were not able to Rent or Lease since they need to Sell due to Ms Audrey needing to get her name off of the house to utilize her benefits
upload Kept Private Renter Apr 25, 2013
This is the last page of lease that we signed and got notarized on 1/2/13 and mailed to Mr Juncker which does NOT have Ms Audrey's (owner) signature
upload Kept Private Renter Apr 25, 2013
This is the last page of lease that we signed and got notarized on 1/2/13 and mailed to Mr Juncker which does NOT have Ms Audrey's (owner) signature
upload Kept Private Renter Apr 25, 2013
This is the 1st page of lease that we recd from Mr Juncker at end of December when he came to meet us and discuss the situation.....have notes stating we would be considered
upload Kept Private Renter Apr 25, 2013
This is the last email we received from the Realtor stating we were NOT approved and she was writing up a Lease Purchase agreement and sending to the Owner/Seller for review
upload Kept Private Renter Apr 25, 2013
This is the last email we received from the Realtor stating we were NOT approved and she was writing up a Lease Purchase agreement and sending to the Owner/Seller for review
upload Kept Private RPA Mailing Center Apr 27, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center May 7, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Ken Olipra, Kurt Juncker, Audrey Lukas RENTER : Kept Private
Property Name :      
Address : 1001 Wedgewood Drive Address : Kept Private
City, State - Zip : Ruston, Louisiana - 71270. City, State - Zip : Diamondhead, Mississippi - 39525.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Signature Fraud on Rental Agreement/Lease and holding our deposit
Fair Resolution according to renter :
  1. 1. Refund $500 of our deposit and call it even,

RENTAL DETAILS
Address               :   635 Bambo Street
City, State - Zip   :   Diamondhead, Mississippi - 39525.

COMPLAINT DETAILS (from renter)

We were under a Realtor contract up to 12/11/12, then turned down for financing since my husband was recently self employed and would need more time to qualify.. Therefore, we had the Realtor re-write a lease Purchase agreement due to the downfall of the housing market here in our area (MANY, MANY homes are foreclosing since they can NOT sell them). We were then asked to meet with seller's nephew who was handling her affairs to discuss the agreement. The nephew stated he did NOT want to deal with the Realtor's, and asked that we retrieve our earnesnt money from realtor and give it to them as a deposit. He also had a rental agreement/lease generated and said to sign it and get it notarized then send it back to him and he will try to convince his aunt to allow us to remain in the home while trying to get financing and to go to a closing by March, he then VERBALLY said we would be considered like a month to month basis (this was at the end of December)until she approved and he would send us a copy of the signed agreement. We signed the lease agreement and got it notarized (which did NOT have the seller's signature on it) on 1/2/13. We never received any notifications, messages, copy of the signed lease or anything until February when another nephew sent us an email stating he was handling everything and the seller wants to SELL outright. We generated a letter explaining we loved the house, put an alarm system in it, and also explained that if we leave the home, it is NOT guaranteed that they will be able to sell it for quite some time and even offered several options for them to review and get back with us and also asked that they contact Realtors in the area to find out about the selling economy. We were then notifed about 10 days later that they will NOT be able to work with us that it needs to be SOLD outright. Therefore, we sent them a note with the rental payment for March on 2/26/13 stating that we would be moving out since they were not able to work with us and gave them the address where they can forward our deposit. I sent an email in the beginning of April to find out where our deposit is and now we are being told that we broke the lease and we do not get our deposit back plus they want rent to cover the upcoming months until the lease would have expired in September. I explained that we NEVER received a copy of the signed executed lease agreement. They have NOW produced a copy with signature of owner dated on a date that is NOT possible!!!

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (26)
Agent Date Response
SYSTEM May 18, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM May 17, 2013 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM May 17, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM May 7, 2013 Landlord Second response dead-line May 14, 2013 has been set for complaint 23-1867
SYSTEM May 7, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM May 5, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 04, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM May 5, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Apr 27, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 03, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1867 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Apr 27, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1867.
SYSTEM Apr 27, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Apr 27, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Apr 27, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Apr 27, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Apr 25, 2013 New file uploaded by Tenant.
SYSTEM Apr 25, 2013 New file uploaded by Tenant.
SYSTEM Apr 25, 2013 New image uploaded by Tenant.
SYSTEM Apr 25, 2013 New image uploaded by Tenant.
SYSTEM Apr 25, 2013 New image uploaded by Tenant.
SYSTEM Apr 25, 2013 New image uploaded by Tenant.
SYSTEM Apr 25, 2013 New file uploaded by Tenant.
SYSTEM Apr 25, 2013 New image uploaded by Tenant.
SYSTEM Apr 25, 2013 New image uploaded by Tenant.
SYSTEM Apr 25, 2013 New image uploaded by Tenant.
SYSTEM Apr 25, 2013 New image uploaded by Tenant.
SYSTEM Apr 25, 2013 New image uploaded by Tenant.
SYSTEM Apr 24, 2013 Complaint 23-1867 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.