Landlord Complaint Record: #23-2171

The legends at dunwoody    |    Amy Wallace    |    Dunwoody    ,    Georgia 30350    Landlord Complaint 23-2171


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2171 Filing Date : May 29, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center May 30, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Amy Wallace RENTER : Kept Private
Property Name : The legends at dunwoody      
Address : 7700 colquitt road Address : Kept Private
City, State - Zip : Dunwoody, Georgia - 30350. City, State - Zip : Atlanta, Georgia - 30350.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair issue, carpet replaced at my expense
Fair Resolution according to renter :
  1. 1. Drop the charges of carpet replacement 2. Charge me for cost of cleaning carpet

RENTAL DETAILS
Address               :   5905 treelodge pkwy
City, State - Zip   :   Atlanta, Georgia - 30350.

COMPLAINT DETAILS (from renter)

The carpet in my unit didn't need replacing, it may have needed cleaning. Landlord replaced carpet because they wanted to, not because it needed it. We took very good care of the unit and always paid our rent on time. I would really appreciate if the charges for replacing the carpet through out was dropped. I did everything I could to leave respectfully, even paying 30 days of rent extra because the landlord wanted a 30 day notice even though my lease was complete. Thank you

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 7, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 06, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 7, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM May 30, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 05, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2171 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 30, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2171.
SYSTEM May 30, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM May 30, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM May 30, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM May 30, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 29, 2013 Complaint 23-2171 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.