Landlord Complaint Record: #23-2191

Mitchell Street Apartments    |    Sunny Patel    |    Arlington    ,    Texas 76010    Landlord Complaint 23-2191


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2191 Filing Date : Jun 1, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 3, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Jun 13, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Sunny Patel RENTER : Kept Private
Property Name : Mitchell Street Apartments      
Address : 304 E Mitchell St Address : Kept Private
City, State - Zip : Arlington, Texas - 76010. City, State - Zip : Arlington, Texas - 76010.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Neglected to address bedbug infestation
Fair Resolution according to renter :
  1. Have the unit heat treated as well as the two adjacent apartments if found to be infested after a proper inspection
  2. Reimburse for RPA fees

RENTAL DETAILS
Address               :   304 E Mitchell St. #10
City, State - Zip   :   Arlington, Texas - 76010.

COMPLAINT DETAILS (from renter)

There is a bedbug infestation in my apartment. I have reported this, as well as spoken to two of my neighbors who also have bedbug infested units. His resolution was for me to throw out bedding and furniture and buy bed bug bombs, which after much study I have come to the conclusion they do not work as a solution, but may cause them to go dormant for up to 17 months. Not an option. I feel the landlord is not taking this public health concern seriously and filing a formal complaint is the only way I see this issue being resolved.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 13, 2013 Landlord Second response dead-line June 20, 2013 has been set for complaint 23-2191
SYSTEM Jun 13, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Jun 11, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 10, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 11, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 3, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 09, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2191 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 3, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2191.
SYSTEM Jun 3, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 3, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 3, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 3, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 1, 2013 Complaint 23-2191 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.