Landlord Complaint Record: #23-2291

Maria Soler    |    Charlotte    ,    North Carolina 28220    Landlord Complaint 23-2291


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CASE CLOSED MEDIATION REFUSED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 23-2291 Filing Date : Jun 13, 2013
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 15, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Maria Soler RENTER : Kept Private
Property Name :      
Address : Po Box 11954 Address : Kept Private
City, State - Zip : Charlotte, North Carolina - 28220. City, State - Zip : Charlotte, North Carolina - 28208.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit, Repair issue and Breach of Agreement.
Fair Resolution according to renter :
  1. For them to stop trying to sue me over money when they already have a security deposit I cant get back.

RENTAL DETAILS
Address               :   2824 Parkmont Drive
City, State - Zip   :   Charlotte, North Carolina - 28208.

COMPLAINT DETAILS (from renter)

I have been having problem with them since I moved in. My real complaint is that the house needs a total remodel job not just cosmetic, Has a roach problem that I had to eliminate. Really not fit to live in the wiring is not up to part and they don't fix things the way they should. The sink leaks now since I'm moving they want to sue me. I feel that is just too much.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Jun 23, 2013 71.75.105.189 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM May 5, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Jun 23, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 22, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 23, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 15, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 21, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2291 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 15, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2291.
SYSTEM Jun 15, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 15, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 15, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 15, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 13, 2013 Complaint 23-2291 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.