Landlord Complaint Record: #23-2371

Carriage Apartments LLC    |    Peter Decarlo    |    Hartford    ,    Connecticut 06105    Landlord Complaint 23-2371


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2371 Filing Date : Jun 24, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Jul 12, 2013
Not something you want to wake up too
upload Kept Private Renter Jul 12, 2013
Not something you want to wake up too
upload Kept Private Renter Jul 12, 2013
Very very upset to see bedbug on my child
upload Kept Private RPA Mailing Center Jun 24, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Jul 4, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Peter Decarlo RENTER : Kept Private
Property Name : Carriage Apartments LLC      
Address : 44 forest st, unit A9 Address : Kept Private
City, State - Zip : Hartford, Connecticut - 06105. City, State - Zip : Hartford, Connecticut - 06114.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed bug infestation
Fair Resolution according to renter :
  1. Move out before end of lease without having to pay extra months
  2. pay back in full security deposit
  3. pay for lost furniture
  4. willing to leave without having anyone find out about apartment problems

RENTAL DETAILS
Address               :   101 Benton st
City, State - Zip   :   Hartford, Connecticut - 06114.

COMPLAINT DETAILS (from renter)

About 5 months after moving in I (Jazmin) see a little bug walking on the rug. I think it's a tic, kill it, and go about my business. When i speak with a neighbor of mine she tells me of how she has bed bugs and she has the exterminator come every Thursday. Later on i realize my continual "rash" has to be more than a rash. That night i check our bed and see 2 bugs under the covers.After calling the landlord they come and spray 3 times. these bugs are still here. Even the neighbor still has em. The whole building floor is covered in rug so even if they're gone, it's not long before they return. and now they're leaving bites on my newborn and my partner and i would just like to move out.

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Jul 12, 2013 24.128.34.153 1.We moved in without any knowledge of living with bedbugs. Now we just want to leave before we lose even more than we already have

INVESTIGATING AGENT - REMARKS (16)
Agent Date Response
SYSTEM May 6, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jul 12, 2013 New image uploaded by Tenant.
SYSTEM Jul 12, 2013 New image uploaded by Tenant.
SYSTEM Jul 12, 2013 New image uploaded by Tenant.
SYSTEM Jul 4, 2013 FINAL RESPONSE DEADLINE: A final response deadline has been set for: July 11, 2013 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-2371 is pending final notice and response from landlord.
SYSTEM Jul 4, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Jul 2, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: July 01, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jul 2, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 24, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 30, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2371 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 24, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2371.
SYSTEM Jun 24, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 24, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 24, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 24, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 24, 2013 Complaint 23-2371 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.