Landlord Complaint Record: #23-2555

Pinetop Property Management    |    Ronnie Braswell    |    Pinetop    ,    Arizona 85935    Landlord Complaint 23-2555


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2555 Filing Date : Jul 23, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 24, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Ronnie Braswell RENTER : Kept Private
Property Name : Pinetop Property Management      
Address : P.O.Box 2424 Address : Kept Private
City, State - Zip : Pinetop, Arizona - 85935. City, State - Zip : Lakeside, Arizona - 85929.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach of Agreement
Fair Resolution according to renter :
  1. To leave lease with no repercussions. 2. Refund $1045 Security Deposit. 3. Reimburse for RPA fees.

RENTAL DETAILS
Address               :   1973 Larson Rd Apt #2
City, State - Zip   :   Lakeside, Arizona - 85929.

COMPLAINT DETAILS (from renter)

For several months we have been having trouble with one of our neighbors. We have brought this to the attention of our property manager (Ronnie Braswell) three times, in two months, and thus far nothing has happened. In the side yard( for public use), one of our neighbors has left it trashy and unkempt, which we have reported to the property manager such an act being in violation of the lease. We found dog poop on our back doorstep and reported it to our property manager but nothing was done about that as far as we are aware. Most recently someone wrote "Losers" in blue nail polish on our back doorstep. We are now fed up with the lack of action on part of our property management in enforcing the rules set in our lease.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Aug 1, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: July 31, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Aug 1, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jul 24, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 30, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2555 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 24, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2555.
SYSTEM Jul 24, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jul 24, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jul 24, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jul 24, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jul 23, 2013 Complaint 23-2555 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.