Landlord Complaint Record: #23-2575

BayBerry Crossing    |    Lee Grammas    |    Amelia    ,    Ohio 45102    Landlord Complaint 23-2575


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2575 Filing Date : Jul 25, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Jul 25, 2013
Here are droppings from the bedbugs on my mattress cover
upload Kept Private Renter Jul 25, 2013
Here is a live one I just found course not hard cause they are everywhere
upload Kept Private Renter Jul 25, 2013
Living out of sealed bags and containers to try and prevent the from getting on our clothes
upload Kept Private Renter Jul 25, 2013
Bedbugs
upload Kept Private Renter Jul 25, 2013
bedbugs
upload Kept Private Renter Jul 25, 2013
bedbugs
upload Kept Private Renter Jul 25, 2013
this is pictures token of my children's bunk beds , this is the reason they can no longer stay at the rental property and are force to stay at relatives for their safety
upload Kept Private Renter Jul 25, 2013
this is pictures token of my children's bunk beds , this is the reason they can no longer stay at the rental property and are force to stay at relatives for their safety
upload Kept Private Renter Jul 25, 2013
this is pictures token of my children's bunk beds , this is the reason they can no longer stay at the rental property and are force to stay at relatives for their safety
upload Kept Private RPA Mailing Center Jul 27, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Lee Grammas RENTER : Kept Private
Property Name : BayBerry Crossing      
Address : 15 montgomery way Address : Kept Private
City, State - Zip : Amelia, Ohio - 45102. City, State - Zip : cincinnati, Ohio - 45233.
Phone : Kept Private Phone : Kept Private

COMPLAINT : BEDBUGS/REPAIRS
Fair Resolution according to renter :
  1. Terminate lease/refund of pet and lease deposit

RENTAL DETAILS
Address               :   13 MONTGOMERY WAY APT 6
City, State - Zip   :   AMELIA, OH - 45102 1453.

COMPLAINT DETAILS (from renter)

when I first moved here I had a issue with my ac not working and also had a issue with peoples garbage from the third floor apartment above me leaking garbage waste onto my patio, this is still a on going problem and not yet have been resolved, the answer I get is always one day next week but that day never comes and now I have this issue with bed bugs which was only treated twice for and now are worse than ever, they are so bad that my children can no longer stay here due to this issue for they are getting bitten so bad.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (21)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Aug 4, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 03, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Aug 4, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jul 27, 2013 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Jul 27, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 02, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2575 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 27, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Lee Grammas
15 montgomery way
amelia, Ohio 45102

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42013719
SYSTEM Jul 27, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2575.
SYSTEM Jul 27, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jul 27, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jul 25, 2013 New image uploaded by Tenant.
SYSTEM Jul 25, 2013 New image uploaded by Tenant.
SYSTEM Jul 25, 2013 New image uploaded by Tenant.
SYSTEM Jul 25, 2013 New image uploaded by Tenant.
SYSTEM Jul 25, 2013 New image uploaded by Tenant.
SYSTEM Jul 25, 2013 New image uploaded by Tenant.
SYSTEM Jul 25, 2013 New image uploaded by Tenant.
SYSTEM Jul 25, 2013 New image uploaded by Tenant.
SYSTEM Jul 25, 2013 New image uploaded by Tenant.
SYSTEM Jul 25, 2013 An email confirmation was sent to the tenant at 07-25-2013. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jul 25, 2013 CONFIRMATION OF COMPLAINT: A complaint about BEDBUGS/REPAIRS has been filed pertaining to 23-2575 or Lee Grammas located in amelia, Ohio 45102. Case is pending mailing confirmation.
SYSTEM Jul 25, 2013 Complaint 23-2575 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.