Landlord Complaint Record: #23-2615

Teresa Ekwall    |    Inman    ,    South Carolina 29349    Landlord Complaint 23-2615


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CASE CLOSED MEDIATION REFUSED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 23-2615 Filing Date : Jul 31, 2013
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Aug 3, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Teresa Ekwall RENTER : Kept Private
Property Name :      
Address : 112 Cypress Dr Address : Kept Private
City, State - Zip : Inman, South Carolina - 29349. City, State - Zip : Rio linda, California - 95673.
Phone : Kept Private Phone : Kept Private

COMPLAINT : security deposit return
Fair Resolution according to renter :
  1. refund $1,000 on 6149 buckboard drive

RENTAL DETAILS
Address               :   6127 BUCKBOARD DR
City, State - Zip   :   RIO LINDA, CA - 95673 4310.

COMPLAINT DETAILS (from renter)

moved out on june 30th. me and my son did a walkthrough and a checklist was given to us. the checklist stated that the yards were taken care of and the house was clean ecxcept for the oven. i got an itemized statement from the landlord on july 26th along with a check for 200 stating that she charged me 8hrs of cleaning at $60 an hr totaling $480.she also charged $150 for yardwork and $100 for flower replacement which was not done.she also charged me $160 for carpet cleaning.she said she gave me a credit of$100 because the house wasnt spotless when we moved in. i contacted her and she offered to give me$100 thats it. i told her that this was unacceptable and that i wanted receipts for work done. she then got upset and said that i destroyed her yards. i told her again that the yards were marked off as being taken care of on the walkthrough. i havnt heard from her since.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Aug 13, 2013 75.143.244.136 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM May 5, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Aug 11, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 10, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Aug 11, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Aug 3, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 09, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2615 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Aug 3, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Teresa Ekwall
112 Cypress Dr
Inman, South Carolina 29349

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42017557
SYSTEM Aug 3, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2615.
SYSTEM Aug 3, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Aug 3, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jul 31, 2013 An email confirmation was sent to the tenant at 07-31-2013. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jul 31, 2013 An email confirmation was sent to the tenant at 07-31-2013. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jul 31, 2013 CONFIRMATION OF COMPLAINT: A complaint about security deposit return has been filed pertaining to 23-2615 or Teresa Ekwall located in Inman, South Carolina 29349. Case is pending mailing confirmation.
SYSTEM Jul 31, 2013 Complaint 23-2615 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.