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Landlord Complaint Record: #23-2640

Capri Apartments    |    Kent Jenson    |    Boulder city    ,    Nevada 89005    Landlord Complaint 23-2640

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CASE CLOSED

FORCE REQUIRED

Oct 25, 2013

WARNING! This property/ landlord refused to mediate a fair resolution or respond to this complaint. Landlord refused to cooperate.

RENTAL DETAILS
Address               :   600 Christina Drive, apt #307 City, State - Zip   :   boulder city, Nevada - 89005.

COMPLAINT DETAILS (from renter)
I left the Apt in April 2013 and gave Kent a one month notice. I waited two months for him to mail me the deposit which he did not. I called many times with twice him answering. I asked if there were any problems and he said no and that he would mail my deposit the following day which he did not. I had the apt professionally cleaned and was always on time with my rent.

INVESTIGATING AGENT - REMARKS (13)
Agent	Date	Response
SYSTEM Oct 27, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days. SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. SYSTEM Aug 14, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 13, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. SYSTEM Aug 14, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. SYSTEM Aug 6, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 12, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2640 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER. SYSTEM Aug 6, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to: Kent Jenson http://facebook.com/kent.jensen1 boulder city, Nevada 89005 USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42021770 SYSTEM Aug 6, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2640. SYSTEM Aug 6, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. SYSTEM Aug 6, 2013 Complaint Accepted by RPA and is pending further processing. SYSTEM Aug 4, 2013 The RPA server has sent an initial email complaint notice to Kent Jenson 23-2640 concerning the Complaint filed by the tenant: deposit problems. The email address was provided by the tenant at the time of filing. SYSTEM Aug 4, 2013 An email confirmation was sent to the tenant at 08-04-2013. The email included a confirmation of the complaint filing, case number, and pin. SYSTEM Aug 4, 2013 CONFIRMATION OF COMPLAINT: A complaint about deposit problems has been filed pertaining to 23-2640 or Kent Jenson located in boulder city, Nevada 89005. Case is pending mailing confirmation. SYSTEM Aug 4, 2013 Complaint 23-2640 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.