Landlord Complaint Record: #23-2661

Cameron village apartments    |    Susan collier    |    Raleigh    ,    North Carolina 27605    Landlord Complaint 23-2661


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2661 Filing Date : Aug 6, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Aug 6, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Susan collier RENTER : Kept Private
Property Name : cameron village apartments      
Address : 1900 cameron st po box 10007 Address : Kept Private
City, State - Zip : Raleigh, North Carolina - 27605. City, State - Zip : raleigh, North Carolina - 27605.
Phone : Kept Private Phone : Kept Private

COMPLAINT : there is mold growing in apartment and they will only paint over not fix..
Fair Resolution according to renter :
  1. have outside company do inspection
  2. let out of lease with deposits returned

RENTAL DETAILS
Address               :   606 b Smedes Pl
City, State - Zip   :   raleigh, North Carolina - 27605.

COMPLAINT DETAILS (from renter)

Have been reporting a leak in ceiling of living room and have been told there is nothing. Now there is wall with mold growth along with items in room with live mold on them. Can see dark spots on ceiling where the moistire is and was told it is nothing will just clean wall off and repaint.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Aug 14, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 13, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Aug 14, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Aug 6, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 12, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2661 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Aug 6, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
susan collier
1900 cameron st po box 10007
raleigh, North Carolina 27605

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42023474
SYSTEM Aug 6, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2661.
SYSTEM Aug 6, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Aug 6, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Aug 6, 2013 An email confirmation was sent to the tenant at 08-06-2013. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Aug 6, 2013 CONFIRMATION OF COMPLAINT: A complaint about there is mold growing in apartment and they will only paint over not fix.. has been filed pertaining to 23-2661 or susan collier located in raleigh, North Carolina 27605. Case is pending mailing confirmation.
SYSTEM Aug 6, 2013 Complaint 23-2661 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.