Landlord Complaint Record: #23-2902

Courtney Ridge Apartments    |    Jamison Feingold    |    Charlotte    ,    North Carolina 28217    Landlord Complaint 23-2902


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CASE CLOSED CASE DROPPED Sep 13, 2013


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-2902 Filing Date : Sep 12, 2013
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Sep 12, 2013
Here is one of the roaches I found in my apartment. Very large roach
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Jamison Feingold RENTER : Kept Private
Property Name : Courtney Ridge Apartments      
Address : 920 Yorkmont Ridge Lane Address : Kept Private
City, State - Zip : Charlotte, North Carolina - 28217. City, State - Zip : Charlotte, North Carolina - 28217.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Roach Problems
Fair Resolution according to renter :
  1. check for bug infestations inside and outside of apartment, within the walls etc.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I keep getting roaches in my apartment. I keep a clean apartment--free of trash and food laying around as an effort to avoid this problem. I tell the leasing office when this occurs but the only thing that they do is send out an exterminator who only spends 5 minutes spraying around the apartment and leaving sticky paper. After I found the last roach this morning, I called the leasing office again and told them that the exterminator is not enough and something else needs to be done about this because it is a reoccurring problem. Their reply was to send the exterminator out. Roaches are a problem and I believe that the problem is coming from somewhere else such as within the piping, walls, etc because I have made an effort to prevent roaches from coming in such as using a bug fogger. The roaches are occurring monthly now and my efforts to prevent them is not working. The exterminator does not work, as evidenced by the fact that the roaches keep coming back. I told the leasing office before I renewed my lease that I would like the bug issues resolved before I did renew my lease. Therefore, I would like this problem fixed so I can live in an apartment that does not have this bug problem.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (7)
Agent Date Response
SYSTEM Sep 13, 2013 Case has been closed by Tenant request. Case has been dropped.
SYSTEM Sep 13, 2013 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Sep 12, 2013 New image uploaded by Tenant.
SYSTEM Sep 12, 2013 The RPA server has sent an initial email complaint notice to Jamison Feingold Courtney Ridge Apartments concerning the Complaint filed by the tenant: Roach Problems. The email address was provided by the tenant at the time of filing.
SYSTEM Sep 12, 2013 An email confirmation was sent to the tenant at 09-12-2013 11:55:47. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Sep 12, 2013 CONFIRMATION OF COMPLAINT: A complaint about Roach Problems has been filed pertaining to 23-2902 or Jamison Feingold located in Charlotte, North Carolina 28217. Case is pending mailing confirmation.
SYSTEM Sep 12, 2013 Complaint 23-2902 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.