Landlord Complaint Record: #23-2930

Suite 200 college place    |    Advantage Property Management    |    Clemson    ,    South Carolina 29631    Landlord Complaint 23-2930


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2930 Filing Date : Sep 16, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Sep 18, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Advantage Property Management RENTER : Kept Private
Property Name : suite 200 college place      
Address : 405 College ave Address : Kept Private
City, State - Zip : Clemson, South Carolina - 29631. City, State - Zip : pendleton, South Carolina - 19670.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Mold
Fair Resolution according to renter :
  1. To be provided with temporary housing until roof repairs are made and have reduced rent

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Since I have moved in in November 2012 I have filed complaints of mold in the ceiling of my bedroom. Maintenance men have been sent three times to make repairs in the ceiling but the underlying problem of the leak in the roof has not been accounted for. I sent a letter via certified mail August 26, 2013 explaining the problem. In the responding letter which I received September 3, 2013 I was told that a contractor had been hired to repair the roof but the date of when the repairs would start was indefinite and I was given the option to move and have my lease voided.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Sep 26, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: September 25, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Sep 26, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Sep 25, 2013 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Sep 18, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 24, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2930 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Sep 18, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Advantage Property Management
405 College ave
clemson, South Carolina 29631

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42053902
SYSTEM Sep 18, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2930.
SYSTEM Sep 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Sep 18, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Sep 16, 2013 CONFIRMATION OF COMPLAINT: A complaint about Mold has been filed pertaining to 23-2930 or Advantage Property Management located in clemson, South Carolina 29631. Case is pending mailing confirmation.
SYSTEM Sep 16, 2013 Complaint 23-2930 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.