Total Real Estate of Nevada    |    Steve Marlis    |    Las Vegas    ,    Nevada 89146    Landlord Complaint 23-2973

The property manager refuses to return my phone calls to get this issue resolved. The owner had originally agreed to provide all the appliances, to have the interior of the property completely painted and to have all the carpeting in the home cleaned. We were advised that the owner backed out on those terms and agreements. The agent then had us sign a revised lease agreement, in which they included the following terms:Paint at the house is in “AS – IS” condition. Landlord not to paint it as of tenants moving in.We agreed and signed the revised lease on 7-28-2010. With that said we just finished our lease and moved out of the property on July 31, 2013.We received a check in the mail for the security deposit refund 30 days after and it was only for $270.00. We had put $1,300.00 toward the security deposit when we moved in. They provided us with a list of charges deducted from our security deposit and some things did not make any sense to me. One of the repairs on the list caught my eye and it was for “INTERIOR PAINTING” in the amount of $675.00. I explained to the rental company over and over again that the “dirtiness” on the walls was pre-existing and that the dirt, smudges, and stains were already there prior to us moving in. I also found a section of the contract that claims that:The premises have been freshly painted. If not been freshly painted the premises has been touched up.The section includes options that can be checked off. On the lease agreement they checked both choices. It seems to me that this is contradicting, when they check both options off and then under the additional terms and conditions, they include:…the landlord will not paint the house prior to tenant moving in. Paint is in “as – is” condition. It seems to me that this may be an error on the contract. If not, then I feel that the agent and landlord mislead us and fraudulently made the terms of the contract indicate that the property had been painted when it was not. The interior painting is my main concern however there are a few other charges that are false. $30.00 charge for 6 door stoppers (there were no door stoppers when we moved in). Towel and paper bar $30.00 ( that was pre existing). Cleaning Fee $150.00 ( no where on the contract shows there will be a cleaning fee). I left the house clean and also gave them a receipt showing the carpets was cleaned as well. I would like help in getting my refund for the above mentioned issues. However my main concern is the interior paint