River Oaks Apartments    |    Tracey Zeleznik    |    Rochester Hills    ,    Michigan 48309    Landlord Complaint 23-3028

The landlord sent me an e-mail message (9/18/13) indicating that "Preventative Maintenance" would be done in my apartment. The message offered the option of making an appointment to have the work done. I replied with a request for an appointment (9/18/13), which I have ALWAYS done during my residency here (over four years). When I did not receive a reply to my request for an appointment, I sent the manager another message (9/25/13) requesting an appointment and provided a day/date that would be convenient for me and indicated that I would make other arrangements to accommodate River Oaks if that time was not feasible. The next day (9/26/13) I received an emergency telephone call from my burglar alarm service indicating that my apartment had been entered and the motion detector sensed and intruder in my home. When I returned home, I found a note on the floor near the entrance from River Oaks which indicated that "Preventative Maintenance was performed." To date, I have not received any correspondence from River Oaks relative to the unannounced entry to my leased space, them leaving my alarm blaring, or their lack of response to my numerous requests for an appointment. Had I known that my request would not be honored, I could have made arrangements to secure my personal property, including my elderly dog and disarmed the burglar alarm. Since River Oaks offered the option of setting up an appointment, as they always have to my knowledge, I had no reason to assume that they would enter my leased space without my knowledge. I feel that my right to privacy has been violated. I am very concerned for my safety and River Oaks has eroded that by ignoring my efforts to secure myself and my belongings (burglar alarm). It is very disconcerting that River Oaks has violated my privacy in this way and have not even acknowledge this severe breach of trust.