Landlord Complaint Record: #23-3294

Michael Austin    |    Menasha    ,    Wisconsin 54952    Landlord Complaint 23-3294


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3294 Filing Date : Nov 11, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Nov 12, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Michael Austin RENTER : Kept Private
Property Name :      
Address : 121 River St Address : Kept Private
City, State - Zip : Menasha, Wisconsin - 54952. City, State - Zip : Appleton, Wisconsin - 54911.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit Problems, Price Changes To Rent, No Copy Of Lease At Signing,
Fair Resolution according to renter :
  1. Refund Of $780 Give For Security Deposit, Reimburse RPA Fees,

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

we were giong to rent this property, we went to sign lease and rent was to be $688 for yr lease, michael had changed it to $750, we did agree at time,we gave $780 at that time. it was never descused at time that securty deposit was $1100 until after we signed lease. we were not given a copy at that time it was to be given to us that weekend when we brought money and got key. We decided that we did not any longer want to take the place because of all the changes we didnt expect. so i contacted him and said this wasnt going to work. he was willing to chane a few things but we were not sure about taking it after so many changes and all the things that not disclosed to us in the first place. We asked to get our money back and said we can not take as we cant afford and our incurance didnt go through(which was mantitory to take the rental) so we couldnt take it anyway. He told us we are opligated to pay for it or wether we rent it or not. Michael said he would try to find renters for it to minimize our lose. he did repost it at that time at anouther price even higher this time, i did contact him again, noticing that he did not repost it for some time now to see about our money, he did mention that he did show it but no renters yet. i mentioned that i notice he hasnot reposted it for a while. I looked it up again and he has now reposted it but again at anouther price. (this time lower) . We didnt expect him to do things so much diffrent then other landlords. we expected 688 rent 688 security like usual.

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter Dec 9, 2013 24.208.51.212 1.Michael has not reposted the add since nov 23. It is now dec. We contacted him the first week in december to find out if we can get our deposit back and gereplied saying he will be taking us to court.
Renter Nov 23, 2013 107.10.64.235 1.Still no info back from landlord. He has reposted a add again so he should have had time to replied to rpa. We will take legal actions if needed to get whats ours back.

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Nov 20, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: November 19, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Nov 20, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Nov 19, 2013 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Nov 12, 2013 Delivery Estimate: The complaint notice sent to Michael Austin 23-3294 Menasha, Wisconsin should have arrived or will arrive within 24 hours.
SYSTEM Nov 12, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 18, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3294 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Nov 12, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Michael Austin
121 River St
Menasha, Wisconsin 54952

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42095945
SYSTEM Nov 12, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3294.
SYSTEM Nov 12, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Nov 12, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Nov 11, 2013 An email confirmation was sent to the tenant at 11-11-2013 13:26:26. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Nov 11, 2013 CONFIRMATION OF COMPLAINT: A complaint about deposit problems, price changes to rent, no copy of lease at signing, has been filed pertaining to 23-3294 or michael austin located in menasha, Wisconsin 54952. Case is pending mailing confirmation.
SYSTEM Nov 11, 2013 Complaint 23-3294 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.