Vista Grande Retirement Apartments    |    Linda Abrahamson    |    Rio Rancho    ,    New Mexico 87124    Landlord Complaint 23-3305

I filed case #23-3057 on October 1, 2013 regarding my need to terminate my lease early at Vista Grande Retirement Apartments due to the toxic living environment and harassment I experienced over it's pet policy. I had faxed Monarch Properties District Manager Theresa Kester on 8/30/13 and made a generous offer for Monarch Properties/Vista Grande to retain the $475 sum comprising a $175 security deposit and $300 pet deposit as well as the $258 iron fence (see photo attached) I had erected at my apartment. I offered this to cover any and all exit fees. Also, since this sum included a security deposit, I felt it was sufficient to cover any and all alleged damage to the apartment at the time of my move-out. However, recently, despite what I perceived as acceptance of my settlement offer, Vista Grande Leasing Agent Linda Abrahamson mailed me a bill for $863.36 which lists $600 for lease termination fee (see attachment). Also showing on this document is $107.12 as "balance at move-out" which is unexplained, and $217 for "rental concession", also unexplained. The $46.36 shown for final electric charges is just as bogus as the $42.12 electric bill previously received which Abrahamson admitted to a neighbor/friend/tenant (whose bill was the same amount as mine) that the sum was inaccurate since the meters on our side of the complex were broken. Abrahamson took $20 off of my friend's bill but made no effort to fairly adjust mine. This is typical of the unfair treatment I experienced at Vista Grande at the hands of Abrahamson. My offer of the $475 plus the retention of the $258 iron fence at my unit was made as a final and complete settlement to my move-out. Accordingly, I am asking that the $495.48 "balance" reflected on the attachment be waived because as a senior living on a sparse income, I do not have the means to pay it.