Landlord Complaint Record: #23-3397

Metro36 Summit Ave Jersey City, NJ 07306 (201) 221-7777    |    Metro 36    |    Jersey City    ,    New Jersey 07306    Landlord Complaint 23-3397


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3397 Filing Date : Dec 3, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Dec 3, 2013
Hi, PFA current lease agreement that clearly states that it was signed on 17th Aug 2013.
upload Kept Private Renter Dec 3, 2013
Hi, PFA current lease agreement that clearly states that it was signed on 17th Aug 2013.
upload Kept Private RPA Mailing Center Dec 6, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Metro 36 RENTER : Kept Private
Property Name : Metro36 Summit Ave Jersey City, NJ 07306 (201) 221-7777      
Address : Metro36 Summit Ave Jersey City, NJ 07306 (201) 221-7777 Address : Kept Private
City, State - Zip : Jersey City, New Jersey - 07306. City, State - Zip : `Arlington, Virginia - 22207.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit Problem
Fair Resolution according to renter :
  1. Refund Of $ 600 Deposit

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Hi, I was residing at 64 cottage street , Jersey city , NJ apt 2 for almost 6 months. When i vacated from the apartment, i have to break the lease and hence it was agreed that i would find an alternative and leave the apartment. As agreed upon, i did find an alternative and the person signed up the lease on 17th Aug 2013 and i moved out of the same day. After a week i did draft an email to claim my 1 month security deposit and 10 days rent since i did pay for the whole month of Aug rent in advance. After 4 months i got my security deposit back after multiple follow up emails and calls. But now i haven't got back my 10 days rent which they claim that the new lease was signed on 30th Aug and hence they cannot refund my 10 days rent of $600. I have a copy of current lease that says its has been signed up on 17th Aug 2013 and now i want to get back my 10 days rent of $600.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (19)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Dec 14, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: December 13, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Dec 14, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Dec 13, 2013 EMAIL TO LANDLORD: The RPA has sent an email reminder to Metro 36 in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM Dec 13, 2013 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Dec 6, 2013 Delivery Estimate: The complaint notice sent to Metro 36 23-3397 Jersey City, New Jersey should have arrived or will arrive within 24 hours.
SYSTEM Dec 6, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 12, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3397 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Dec 6, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Metro 36
Metro36 Summit Ave Jersey City, NJ 07306 (201) 221-7777
Jersey City, New Jersey 07306

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42110387
SYSTEM Dec 6, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3397.
SYSTEM Dec 6, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Dec 6, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Dec 3, 2013 New file uploaded by Tenant.
SYSTEM Dec 3, 2013 New file uploaded by Tenant.
SYSTEM Dec 3, 2013 The RPA server has sent an initial email complaint notice to Metro 36 Metro36 Summit Ave Jersey City, NJ 07306 (201) 221-7777 concerning the Complaint filed by the tenant: Deposit Problem. The email address was provided by the tenant at the time of filing.
SYSTEM Dec 3, 2013 An email confirmation was sent to the tenant at 12-03-2013 11:05:24. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Dec 3, 2013 The RPA server has sent an initial email complaint notice to Metro 36 Metro36 Summit Ave Jersey City, NJ 07306 (201) 221-7777 concerning the Complaint filed by the tenant: Deposit Problem. The email address was provided by the tenant at the time of filing.
SYSTEM Dec 3, 2013 An email confirmation was sent to the tenant at 12-03-2013 11:04:01. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Dec 3, 2013 CONFIRMATION OF COMPLAINT: A complaint about Deposit Problem has been filed pertaining to 23-3397 or Metro 36 located in Jersey city, New Jersey 07306. Case is pending mailing confirmation.
SYSTEM Dec 3, 2013 Complaint 23-3397 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.