Landlord Complaint Record: #23-3568

Wimbledon Square And Gardens    |    Travis Morresey    |    Portland    ,    Oregon 97202    Landlord Complaint 23-3568


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CASE CLOSED RESOLVED Jan 23, 2014


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-3568 Filing Date : Jan 14, 2014
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jan 15, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Travis Morresey RENTER : Kept Private
Property Name : Wimbledon Square And Gardens      
Address : 2837 Se Colt Drive Address : Kept Private
City, State - Zip : Portland, Oregon - 97202. City, State - Zip : Portland, Oregon - 97202.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Black Mold And Hole In Floor.
Fair Resolution according to renter :
  1. Release From Lease With No Fees.
  2. Refund of security deposit

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Issues with mold the whole time while staying here. Despite proper use of bathroom vent, mold has grown above the bath tub, and has likely grown underneath the tub. Along with the bathroom, mold has grown on the sliding glass door connecting our living room to the patio, as well as along the aluminum frame. The same goes for the glass door in the bedroom. Finally the mold has over taken the car seats that we purchased for our expected child and in the two furthest corners of the bedroom, down toward the floor. Moisture collects and is visible in one of the corners, and the other corner appears to have a hole that could allow pests or rodents to enter the apartment. Mold has also grown on clothes kept in one of the bedroom closets.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Jan 23, 2014 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.
SYSTEM Jan 23, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Jan 23, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 22, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jan 23, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 22, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Jan 18, 2014 Delivery Estimate: The complaint notice sent to Travis Morresey Wimbledon Square And Gardens Portland, Oregon should have arrived or will arrive within 24 hours.
SYSTEM Jan 15, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 21, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3568 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 15, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Travis Morresey
2837 Se Colt Drive
Portland, Oregon 97202

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42136621
SYSTEM Jan 15, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3568.
SYSTEM Jan 15, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jan 15, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 14, 2014 An email confirmation was sent to the tenant at 01-14-2014 22:39:39. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jan 14, 2014 CONFIRMATION OF COMPLAINT: A complaint about Black Mold and hole in floor. has been filed pertaining to 23-3568 or Travis Morresey located in Portland, Oregon 97202. Case is pending mailing confirmation.
SYSTEM Jan 14, 2014 Complaint 23-3568 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.