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CASE CLOSED |
FORCE REQUIRED |
Jul 3, 2014 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
After 6 years now the Forest Creek Apartments the complex want me to pay a pet deposit which was not required to pay at the time I moved into the complex. Every year when I renewed my lease, it does not state a pet deposit. They are saying this is a policy. I understand policies but in this case I been there over 6 years and was not required to pay now they want me to pay $300. My lease renewal I just signed on March 12, 2014 does not have a pet deposit in it. Now they are telling me to pay by May 2nd or get evicted.
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INVESTIGATING AGENT - REMARKS (13) |
Agent |
Date |
Response |
SYSTEM |
Jul 3, 2014 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
May 11, 2014 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 10, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
May 11, 2014 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
May 10, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
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SYSTEM |
May 3, 2014 |
Delivery Estimate: The complaint notice sent to JRK Property Holdings 23-4002 Los Angeles, California should have arrived or will arrive within 24 hours. |
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SYSTEM |
May 3, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 09, 2014
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4002 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
May 3, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
JRK Property Holdings
11766 Wilshire Blvd Los Angeles, California 90025
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0 |
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SYSTEM |
May 3, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4002. |
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SYSTEM |
May 3, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
May 3, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
May 1, 2014 |
An email confirmation was sent to the tenant at 05-01-2014 19:28:54. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
May 1, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about unfair pet depoist required after 6 years has been filed pertaining to 23-4002 or JRK Property Holdings located in Los Angeles, California 90025. Case is pending mailing confirmation. |
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SYSTEM |
May 1, 2014 |
Complaint 23-4002 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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