Landlord Complaint Record: #23-4927

Courtlandt Ridge    |    Irene, ( Office Management    |    Ossining    ,    New York 10562    Landlord Complaint 23-4927


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CASE CLOSED FORCE REQUIRED Dec 12, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4927 Filing Date : Oct 5, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Irene, ( Office Management RENTER : Kept Private
Property Name : Courtlandt Ridge      
Address : 27 Claremont Gardens Address : Kept Private
City, State - Zip : Ossining, New York - 10562. City, State - Zip : Ossining, New York - 10562.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issues, Breach Of Agreement
Fair Resolution according to renter :
  1. Make Repairs,replace Old Parts With New,repair Cabinets

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Repairs have been needed for almost the entire time of my residence at this address and was told by ( Management that the OWNERS said , no money was being spent for Anything new.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (17)
Agent Date Response
SYSTEM Dec 13, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Oct 14, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 13, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 14, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 13, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Oct 9, 2014 An email confirmation was sent to the tenant at 10-09-2014 09:53:05. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 9, 2014 An email confirmation was sent to the tenant at 10-09-2014 09:52:55. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 6, 2014 Delivery Estimate: The complaint notice sent to Irene, ( Office Management 23-4927 Ossining, New York should have arrived or will arrive within 24 hours.
SYSTEM Oct 6, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 12, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4927 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 6, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Irene, ( Office Management
27 Claremont Gardens
Ossining, New York 10562

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42308291
SYSTEM Oct 6, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4927.
SYSTEM Oct 6, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 6, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 5, 2014 An email confirmation was sent to the tenant at 10-05-2014 23:09:11. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 5, 2014 An email confirmation was sent to the tenant at 10-05-2014 23:07:12. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 5, 2014 CONFIRMATION OF COMPLAINT: A complaint about Repair Issues, Breach of Agreement has been filed pertaining to 23-4927 or Irene, ( Office Management located in Ossining, New York 10562. Case is pending mailing confirmation.
SYSTEM Oct 5, 2014 Complaint 23-4927 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.