Landlord Complaint Record: #23-4966

Goretti And Robert Purdue    |    Kilauea    ,    Hawaii 96754    Landlord Complaint 23-4966


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CASE CLOSED FORCE REQUIRED Nov 30, -1


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4966 Filing Date : Oct 12, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Nov 6, 2014 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Goretti And Robert Purdue RENTER : Kept Private
Property Name :      
Address : Po Box 43 Address : Kept Private
City, State - Zip : Kilauea, Hawaii - 96754. City, State - Zip : Kapaa, Hawaii - 96746.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit,trying To Over Charge Me,things On Fixed,invasion Of Privacy
Fair Resolution according to renter :
  1. Want Back Pay From Oct2013 To 2014 (1 Year Of Rent Paid To back)

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

-Comes on property when no ones home with out any phone calls or letters -makes up false reports that my dog bit her -things on finished that had to be repaired -requested road side trash can from day 1 when moved on property -picks up rent money late so I get penalty charge -ETC..........*MY LANDLORDS ARE TOTAL RIPP OFF'S!!!!!*

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (32)
Agent Date Response
SYSTEM Nov 22, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Nov 22, 2014 FINAL DISPOSITION: FORCE REQUIRED! Management failed to resolve this complaint.
SYSTEM Nov 22, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Nov 22, 2014 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.
SYSTEM Nov 15, 2014 Final Review Period: The RPA has provided both parties with a 3 day review period for final comments or statements. This case will closed if no additional updates or responses are made for 7 days. Should no responses be made by either party this complaint will be closed.
SYSTEM Nov 12, 2014 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.
SYSTEM Nov 12, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Goretti And Robert Purdue , {City, State Zip) Following the review period this case will be evaluated for closure.
SYSTEM Nov 12, 2014 WARNING! The landlord; Goretti And Robert Purdue, of Kilauea, Hawaii 96754 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.
SYSTEM Nov 11, 2014 RESPONSE DEADLINE DUE TODAY: Management has been provided with a final opportunity to respond to this complaint through bu 7:00PM today. Management has failed to respond to previously mailed written notices concerning this complaint.
SYSTEM Nov 4, 2014 Landlord Third response dead-line has been set for: November 11, 2014. This is the landlord / manager's last opportunity to respond to complaint case: 23-4966 .
SYSTEM Nov 4, 2014 3rd NOTICE: The RPA rarely sends out 3rd notices to landlords. A 3rd notice typically indicates that the landlord is unwilling to cooperate or refusing to cooperate. The 3rd Notice has been mailed and is expected to arrive within 3 days.
SYSTEM Nov 4, 2014 3rd Written Notice: The 3rd and final written notice has been printed, addressed and processed for delivery. USPS has confirmed acceptance of the notice which is in route for delivery. USPS Confirmation: 0
SYSTEM Nov 4, 2014 3rd Mailing Requested: At the time of filing the tenant requested a 3rd mailing should the landlord fail to respond. As per the tenant's request the RPA will be preparing one 3rd and final written notice which will be mailed to the landlord in hopes to resolve this complaint.
SYSTEM Nov 2, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Goretti And Robert Purdue, failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.
SYSTEM Nov 2, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Nov 1, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.
SYSTEM Oct 25, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: November 01, 2014 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-4966 is pending final notice and response from landlord.
SYSTEM Oct 25, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Oct 25, 2014 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.
SYSTEM Oct 25, 2014 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.
SYSTEM Oct 23, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 22, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 23, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 22, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Oct 15, 2014 Delivery Estimate: The complaint notice sent to Goretti And Robert Purdue 23-4966 Kilauea, Hawaii should have arrived or will arrive within 24 hours.
SYSTEM Oct 15, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 21, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4966 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 15, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Goretti And Robert Purdue
Po Box 43
Kilauea, Hawaii 96754

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Oct 15, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4966.
SYSTEM Oct 15, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 15, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 13, 2014 An email confirmation was sent to the tenant at 10-13-2014 03:25:39. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 12, 2014 CONFIRMATION OF COMPLAINT: A complaint about Deposit,trying to over charge me,things on fixed,invasion of privacy has been filed pertaining to 23-4966 or Goretti and Robert Purdue located in Kilauea, Hawaii 96754. Case is pending mailing confirmation.
SYSTEM Oct 12, 2014 Complaint 23-4966 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.