Fox Pointe Apartments    |    Jennifer Rogers    |    Bloomfield Hills    ,    Michigan 48303    Landlord Complaint 23-5138

During my tenure at Fox Pointe apartments, I had received an official letter from the Fox Pointe leasing office mentioning that my adjoining apartment is infested with bed bugs and it had been confirmed by Thymet pest control. The leasing office further stated that, due to the bed bug infestation in the adjoining apartment, the Thymet pest control will be treating my apartment as well for this problem. The pest control did not treated it properly and the leasing office too did not paid attention to get the job done to completion. Due to which I had to suffer extreme physical trauma and pain. I complained the same to the leasing office multiple times but my pleas were not taken seriously. This explains to show that the bed bugs in my apartment was as a result of the infestation from the adjoining apartment and not my fault. The leasing office is trying to put their cost of bed bug treatment on me by charging me $825. They have retained my security deposit of $200 as well. I have another incident which proves the carelessness of the leasing office in providing their tenants humane environment to stay, 7-8 days were remaining for my vacating date and the screw of the kitchen cabinet(on top of gas stove) had come off thus leaving the cabinet wooden door to fall on head anytime thus hurting the person cooking food on the gas stove. I called up the leasing office and told them the problem. To my shock they replied that as I am vacating the apartment in a week hence the leasing office does not think it is necessary for them to fix it. I asked them what if in this 1 week period, the wooden door falls on my head and I become unconscious, to which they replied that the leasing office still feels it as a waste of time as they anyhow have to get the apartment brushed up for the next tenant and they will do it at that time. 2) The leasing office mentions that I owe them $11.23 as outstanding balance. I had received a letter from leasing office that clearly mentions that I owe them $8 only as outstanding balance.My question to the leasing office, are you making up these outstanding balance amount as you go or is it done in accordance with the rental rules and policies? 3) The landlord is charging me $25 for late fee, when I had called up asking can I stay 2-7 days more(2 or 7 or in-betwwen, which I also didn't knew at that point)and would pay for extra days, which I paid, before leaving for those 7 days).The landlord is charging me $25 for late fee.