Landlord Complaint Record: #23-5617

Teresa Kaniho    |    Kihei    ,    Hawaii 96753    Landlord Complaint 23-5617


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CASE CLOSED FORCE REQUIRED Nov 30, -1


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-5617 Filing Date : Mar 11, 2015
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Teresa Kaniho RENTER : Kept Private
Property Name :      
Address : PO Box 1035 Address : Kept Private
City, State - Zip : Kihei, Hawaii - 96753. City, State - Zip : Waikoloa Village, Hawaii - 96738.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Retalitory Eviction / Unlawful Showings
Fair Resolution according to renter :
  1. Refund security deposit $2,000
  2. Refund 1.5 months rent $3,000
  3. Pay for moving $2,500
  4. Pay fine for showing house without authorization $200
  5. Cover expenses for moving utilities.

RENTAL DETAILS
Address               :   68-3564 W. Makuahine St.
City, State - Zip   :   Waikoloa Village, Hawaii - 96738.

COMPLAINT DETAILS (from renter)

House was shown numerious times without my authorization. Personal items rearranged. Locked out of house and refused keys. Numerious request to show the property with less than 24 hours notice. Finally asked me to leave after I would not show the house within 11 hours of request.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (26)
Agent Date Response
SYSTEM Apr 2, 2015 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM Apr 1, 2015 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.

SYSTEM Apr 1, 2015 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Apr 1, 2015 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.

SYSTEM Apr 1, 2015 EMAIL TO LANDLORD: The RPA has sent an email to the landlord: Teresa Kaniho. The landlord has been provided with an opportunity to provide any comments or statements concerning this complaint which will be included on the final complaint record.

SYSTEM Apr 1, 2015 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Teresa Kaniho , {City, State Zip) Following the review period this case will be evaluated for closure.

SYSTEM Apr 1, 2015 WARNING! The landlord; Teresa Kaniho, of Kihei, Hawaii 96753 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.

SYSTEM Mar 30, 2015 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Teresa Kaniho, failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.

SYSTEM Mar 30, 2015 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.

SYSTEM Mar 29, 2015 FINAL EMAIL TO LANDLORD: The RPA has sent a final email to the landlord to request a response to this complaint concerning "Retalitory Eviction / Unlawful Showings." The landlord has also been provided with other written notices. Complaint is pending a response from the landlord or manager.

SYSTEM Mar 29, 2015 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.

SYSTEM Mar 22, 2015 FINAL RESPONSE DEADLINE: A final response deadline has been set for: March 29, 2015 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-5617 is pending final notice and response from landlord.

SYSTEM Mar 22, 2015 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Mar 22, 2015 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.

SYSTEM Mar 22, 2015 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.

SYSTEM Mar 20, 2015 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 19, 2015 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Mar 20, 2015 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Mar 19, 2015 EMAIL TO LANDLORD: The RPA has sent an email reminder to Teresa Kaniho in request for an immediate response to the complaint. Pending Landlord/ Manager Response.

SYSTEM Mar 19, 2015 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Mar 12, 2015 Delivery Estimate: The complaint notice sent to Teresa Kaniho 23-5617 Kihei, Hawaii should have arrived or will arrive within 24 hours.

SYSTEM Mar 12, 2015 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Mar 12, 2015 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 18, 2015 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5617 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Mar 12, 2015 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Teresa Kaniho
PO Box 1035
Kihei, Hawaii 96753

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Mar 12, 2015 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5617.

SYSTEM Mar 12, 2015 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Mar 12, 2015 Complaint Accepted by RPA and is pending further processing.