Landlord Complaint Record: #23-5747

Stoneleigh Cypress Pointe Apartments    |    Elvis    |    Tomball    ,    Texas 77375    Landlord Complaint 23-5747


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CASE CLOSED CASE DROPPED Apr 26, 2015


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-5747 Filing Date : Apr 23, 2015
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Elvis RENTER : Kept Private
Property Name : Stoneleigh Cypress Pointe Apartments      
Address : 10810 Spring Cypress. Rd. Address : Kept Private
City, State - Zip : Tomball, Texas - 77375. City, State - Zip : Tomball, Texas - 77375.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Tenants Rights
Fair Resolution according to renter :
  1. Need Additional Time To Move

RENTAL DETAILS
Address               :   10810 Spring Cypress Rd. #714
City, State - Zip   :   Tomball, Texas - 77375.

COMPLAINT DETAILS (from renter)

Our lease expires at the end of April 2015 and 2 months ago we signed another lease to transfer to another unit (1314). Everything was approved and we were all set to move into the new unit on April 15, 2015.. A few weeks ago a new manager started working here and contacted us wanting to inspect the unit for damages as well as needing to measure the floors, cabinets, windows, etc. for new construction. I told him we needed more time to get the unit ready for inspection and my girlfriend has congestive heart failure and is 100% disabled. The new manager threatened to revoke our transfer if we did not let him in. A few days later I let them inspect the unit and the new manager called us on the phone stating that our transfer has been revoked and we need to move out immediately. We have paid out rent on time for almost 8 years and we are being thrown out in 7 days. Can this new manager do this without an eviction notice? I feel this is a personal vendetta against us and would like this matter investigated, please. I have asked the manager nicely if we could stay another month because we cannot locate a different rental house or apartment that does not contain mold. My girlfriend is extremely sensitive to mold and the manager stated that our unit is already rented and need to be out in 7 days.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (0)
Agent Date Response