Landlord Complaint Record: #23-6484

Sierra Canyon Apartments    |    Rita    |    Canyon Country    ,    California 91351    Landlord Complaint 23-6484


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CASE CLOSED CASE DROPPED Nov 4, 2015


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-6484 Filing Date : Nov 4, 2015
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Rita RENTER : Kept Private
Property Name : Sierra Canyon Apartments      
Address : 27520 Sierra Hwy Address : Kept Private
City, State - Zip : Canyon Country, California - 91351. City, State - Zip : Canyon Country, California - 91351.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bug Issue
Fair Resolution according to renter :
  1. I Want To Break My Lease Due To This Reoccurring Issue Of Bedbugs

RENTAL DETAILS
Address               :   27520 Sierra Hwy L-208
City, State - Zip   :   Canyon Country, California - 91351.

COMPLAINT DETAILS (from renter)

I have been living in the Sierra Canyon Apartments since April of 2014 and there seems to be an ongoing issues with bedbugs in unit I live in, which is the L building. Yes they have done hot treatments and chemical treatments but the bedbugs are still occurring. This Thursday November 5,2015 they are doing a chemical treatment to treat the bedbugs. I have also filed a complaint to the health department in my county which is Los Angeles. I feel I cannot enjoy living in my apartment due to thisongoing bed bug problem we have at Sierra Canyon Apartment.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (6)
Agent Date Response
SYSTEM Nov 4, 2015 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.
SYSTEM Nov 4, 2015 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Nov 4, 2015 An email confirmation was sent to the tenant at 11-04-2015 04:16:22. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Nov 4, 2015 An email confirmation was sent to the tenant at 11-04-2015 04:03:10. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Nov 4, 2015 CONFIRMATION OF COMPLAINT: A complaint about Bed Bug Issue has been filed pertaining to 23-6484 or Rita located in Canyon Country, California 91351. Case is pending mailing confirmation.
SYSTEM Nov 4, 2015 Complaint 23-6484 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.