Landlord Complaint Record: #23-6706

Westgate Of Laurel    |    Geller Associates Inc    |    Laurel    ,    Maryland 20707    Landlord Complaint 23-6706


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CASE CLOSED RESOLVED Jan 15, 2016


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-6706 Filing Date : Jan 15, 2016
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Geller Associates Inc RENTER : Kept Private
Property Name : Westgate Of Laurel      
Address : 8114 Gorman Ave #241 Address : Kept Private
City, State - Zip : Laurel, Maryland - 20707. City, State - Zip : Laurel, Maryland - 20707.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Wrongfully Accused Of Non Payment Of Rent
Fair Resolution according to renter :
  1. I Want Out Of My Lease Immediately And Written Documentation This Was A Mistake And Has Been Dismissed

RENTAL DETAILS
Address               :   8214 Gorman Ave #271
City, State - Zip   :   Laurel, Maryland - 20707.

COMPLAINT DETAILS (from renter)

I received notification on 12/21/15 via notice posted on my door that my rent had not been paid for December. I proved using bank statement and payment receipt that I paid my rent on time and the money had come out of my account. By this time Westgate had already advised the Sheriff on 12/14/15 to serve a Failure to Pay Rent Notice. I was not notified until 1/8/2016 that I had to appear in court on 1/15/2016. I was reassured by the office manager this mistake was taken care of. I did attend court and this case was dismissed but I have been unable to get written notification from Westgate, Geller Associates, or the attorney representing Westagte that this case was in fact dismissed and was filed in error. When I attended court one of the attorneys acknowledged my case was falsely filed. I want this is writing and I want out of my lease immediately. I absolutely feel this is defamation of my character, harassment, and unjustified. I have been a resident for 2 years and have never missed or been late paying my rent.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (8)
Agent Date Response
SYSTEM Jan 15, 2016 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.
SYSTEM Jan 15, 2016 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Jan 15, 2016 The RPA server has sent an initial email complaint notice to Geller Associates Inc Westgate Of Laurel concerning the Complaint filed by the tenant: Wrongfully Accused Of Non Payment Of Rent. The email address was provided by the tenant at the time of filing.
SYSTEM Jan 15, 2016 An email confirmation was sent to the tenant at 01-15-2016 20:33:47. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jan 15, 2016 The RPA server has sent an initial email complaint notice to Geller Associates Inc Westgate Of Laurel concerning the Complaint filed by the tenant: Wrongfully Accused Of Non Payment Of Rent. The email address was provided by the tenant at the time of filing.
SYSTEM Jan 15, 2016 An email confirmation was sent to the tenant at 01-15-2016 20:33:07. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jan 15, 2016 CONFIRMATION OF COMPLAINT: A complaint about Wrongfully Accused Of Non Payment Of Rent has been filed pertaining to 23-6706 or Geller Associates Inc located in Laurel, Maryland 20707. Case is pending mailing confirmation.
SYSTEM Jan 15, 2016 Complaint 23-6706 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.