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CASE CLOSED |
CASE DROPPED |
Apr 13, 2018 |
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RENTAL DETAILS |
Address : 1923 OCEAN DR
City, State - Zip : MCKINLEYVILLE, CA - 95519 3803. |
COMPLAINT DETAILS (from renter) |
Notice to Move Out: On July 20, 2017, I gave my 30 day notice to the landlord. On August 20, 2017, I vacated the apartment leaving it clean. Cleaning Charges: The landlord held out $203.50 for cleaning. I do not have to pay for cleaning costs since I left the place clean. If the landlord claims that she had to hire a cleaning service due to how dirty I left the place, well that would be false. The landlord had scheduled the cleaning crew long before I even moved out. It is only the tenants responsibly to return it to prior condition minus normal wear and tear, which I did. On July 27, 2017, the landlord left me a voicemail asking if I was going to be out by August 25, 2017, because she had scheduled the cleaning people to come clean the apartment. Damages: The landlord charged me $250 for a door she claims I damaged; however, she did not provide me with an estimate or proof that she paid that amount or that the door was even fixed - in violation of California law. I requested three times to do a walk through upon my leaving and the landlord never responded to my requests. Late Fees: The landlord’s list of late fees is laughable. Minus one or two months due to payday dates, the rent was always paid by the 5th!! Twice the landlord called me telling me rent was late. I said “no, I sent the check in the mail”. She said “well I haven’t checked the mail yet”. Um, check your mail then call me; this was not new, I always sent the rent by mail. From mid-2016 until August 2017 I paid ½ the rent at the beginning of the month and ½ in the middle of the month. On the first payment of each month I would include a note with the date the next payment would be paid. I also requested that if this arrangement was not okay, please let me know. The landlord never let me know it was not okay. Therefore, I assumed it was okay since she was accepting those payments. The landlord held a portion of my security deposit as part of late fees - in violation of California law. Landlord letters: The first landlord letter is incorrect regarding monies due for rent. I texted her and told her it was not correct and that I paid July and all but $487 for August. She double checked her receipts and found I was right and only owed the $487 for August. Desired Results: I am seeking $613 back from my security deposit, late fees to be dropped, and the so called damage claims to be dropped; along with the $35 filing fee required to file this complaint for a total of $648.
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INVESTIGATING AGENT - REMARKS (18) |
Agent |
Date |
Response |
SYSTEM |
Apr 13, 2018 |
Case has been closed by Tenant request. Tenant is pursuing further legal action. |
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SYSTEM |
Apr 13, 2018 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
Jan 4, 2018 |
New file uploaded by Tenant. |
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SYSTEM |
Dec 21, 2017 |
Delivery Estimate: The complaint notice sent to Barbara Benson 23-9300 McKinleyville, California should have arrived or will arrive within 24 hours. |
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SYSTEM |
Dec 21, 2017 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 27, 2017
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9300 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Dec 21, 2017 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Barbara Benson
3035 McKinleyville Avenue McKinleyville, California 95519
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Dec 21, 2017 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9300. |
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SYSTEM |
Dec 21, 2017 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Dec 21, 2017 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Dec 21, 2017 |
New file uploaded by Tenant. |
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SYSTEM |
Dec 21, 2017 |
New file uploaded by Tenant. |
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SYSTEM |
Dec 21, 2017 |
New file uploaded by Tenant. |
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SYSTEM |
Dec 21, 2017 |
New file uploaded by Tenant. |
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SYSTEM |
Dec 21, 2017 |
New file uploaded by Tenant. |
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SYSTEM |
Dec 21, 2017 |
New file uploaded by Tenant. |
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SYSTEM |
Dec 21, 2017 |
An email confirmation was sent to the tenant at 12-21-2017 00:30:20. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Dec 21, 2017 |
CONFIRMATION OF COMPLAINT: A complaint about Deposit Problems, Repair Issues and Late Fees has been filed pertaining to 23-9300 or Barbara Benson located in McKinleyville, California 95519. Case is pending mailing confirmation. |
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SYSTEM |
Dec 21, 2017 |
Complaint 23-9300 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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