Landlord Complaint Record: #24-2899

St Lucia Apartments`    |    Marisa Cruz    |    Las Vegas    ,    Nevada 89128    Landlord Complaint 24-2899


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CASE CLOSED RESOLVED Feb 16, 2022


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 24-2899 Filing Date : Feb 10, 2022
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Feb 10, 2022
2/10/22 ME & MARIA
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Marisa Cruz RENTER : Kept Private
Property Name : St Lucia Apartments`      
Address : 2150 N Tenaya Way Address : Kept Private
City, State - Zip : Las Vegas, Nevada - 89128. City, State - Zip : Las Vegas, Nevada - 89128.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach Of Agreement/ NRS118.300 Violation-Advance Notice Of Increase Rent
Fair Resolution according to renter :
  1. Reimburse For RPA Fees, By Law Rent Can Not Be Increase, Renewal Should Be The Same Amount As Previous Lease.

RENTAL DETAILS
Address               :   2150, N Tenaya Way Apt 2157
City, State - Zip   :   Las Vegas, Nevada - 89128.

COMPLAINT DETAILS (from renter)

Per NV Legislative, NRS 118. 300 The landlord may not increase the rent payable by a tenant unless landlord serve a written 60 day notice, or in the case of any periodic tenancy of less than 1 month, 30 days in advance of the first rental payment to be increased, advising the tenant of the increase. NRS-118.300 Violation- Per management, My renewal letter including a significant rent was mailed on 12/30/2021 and I did not receive the written notice until 01/06/2022 However my 12 month lease ends on 02/28/2022 meaning 60 days prior would have been 12/28/2021 I should have received the noticed. The property management had no intent of providing the proper notice by law, since the letter was mailed after my 60-day timeframe. St Lucia showed negligence in giving tenants the required notification by law, by mailing notices during holiday times and not scheduling notices to be sent by mail within a time frame were notices were received in accordance to NRS-118.300 I attempted to resolve the matter by reaching out to property manager Maria Cruz per email (which I have attached) to summarize, I asked if there was anyway I could get a shorter lease term at a reduced rate. I have been a tenant at the residence and is rarely even late. I have exceptional payment history and the only times I have been late is because of billing errors due to their system. But still, she only offered me 6 months at a $3 dollar discount from the 12 month renewal rate. I informed her that I did not received the notice 60 days prior and my rent had increase significantly is there anything else she offer, she replied. \\\\\\\\\\\\\\\"Unfortunately, not\\\\\\\\\\\\\\\" However, she did admit that the notices were mailed on 12/30/21, which is 2 days past required time by law. My rent increase from $1173 to $1426, a $253 different before added property fees. I tried to work things out amiably, but I will now just follow the law, starting with filling this official complaint. Thank you

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (207)
Agent Date Response
SYSTEM Feb 17, 2022 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.
SYSTEM Feb 17, 2022 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Feb 15, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 21, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 15, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 15, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 15, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 15, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 15, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 21, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 15, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 15, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 15, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 15, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 15, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 21, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 15, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 15, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 15, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 15, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 15, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 21, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 15, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 15, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 15, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 15, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 15, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 21, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 15, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 15, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 15, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 15, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 15, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 21, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 15, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 15, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 15, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 15, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 15, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 21, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 15, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 15, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 15, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 15, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 14, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 20, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 14, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 14, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 14, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 14, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 14, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 20, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 14, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 14, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 14, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 14, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 14, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 20, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 14, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 14, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 14, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 14, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 14, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 20, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 14, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 14, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 14, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 14, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 14, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 20, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 14, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 14, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 14, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 14, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 14, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 20, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 14, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 14, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 14, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 14, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 14, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 20, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 14, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 14, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 14, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 14, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 14, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 20, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 14, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 14, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 14, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 14, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 13, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 19, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 13, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 13, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 13, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 13, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 13, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 19, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 13, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 13, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 13, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 13, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 13, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 19, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 13, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 13, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 13, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 13, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 13, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 19, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 13, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 13, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 13, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 13, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 13, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 19, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 13, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 13, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 13, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 13, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 13, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 19, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 13, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 13, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 13, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 13, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 13, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 19, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 13, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 13, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 13, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 13, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 13, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 19, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 13, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 13, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 13, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 13, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 12, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 18, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 12, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 12, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 12, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 12, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 12, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 18, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 12, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 12, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 12, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 12, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 12, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 18, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 12, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 12, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 12, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 12, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 12, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 18, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 12, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 12, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 12, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 12, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 12, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 18, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 12, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 12, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 12, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 12, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 12, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 18, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 12, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 12, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 12, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 12, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 12, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 18, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 12, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 12, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 12, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 12, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 12, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 18, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 12, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 12, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 12, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 12, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 11, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 17, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 11, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 11, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 11, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 11, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 11, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 17, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 11, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 11, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 11, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 11, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 11, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 17, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 11, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 11, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 11, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 11, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 11, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 17, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 11, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 11, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 11, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 11, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 11, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 17, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 11, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 11, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 11, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 11, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 11, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 17, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 11, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 11, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 11, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 11, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 11, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 17, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 11, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 11, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 11, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 11, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 11, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 17, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 11, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 11, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 11, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 11, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 10, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 16, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2899 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 10, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Marisa Cruz
2150 N Tenaya Way
Las Vegas, Nevada 89128

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 10, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2899.
SYSTEM Feb 10, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 10, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 10, 2022 New file uploaded by Tenant.
SYSTEM Feb 10, 2022 The RPA server has sent an initial email complaint notice to Marisa Cruz St Lucia Apartments` concerning the Complaint filed by the tenant: Breach Of Agreement/ NRS118.300 Violation-Advance Notice Of Increase Rent. The email address was provided by the tenant at the time of filing.
SYSTEM Feb 10, 2022 An email confirmation was sent to the tenant at 02-10-2022 22:57:20. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Feb 10, 2022 CONFIRMATION OF COMPLAINT: A complaint about Breach Of Agreement/ NRS118.300 Violation-Advance Notice Of Increase Rent has been filed pertaining to 24-2899 or Marisa Cruz located in Las Vegas, Nevada 89128. Case is pending mailing confirmation.
SYSTEM Feb 10, 2022 Complaint 24-2899 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.