Landlord Complaint Record: #24-3261

(optional)    |    Brady Dale    |    Glasgow    ,    Montana 59230    Landlord Complaint 24-3261


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CASE CLOSED MEDIATION REFUSED Oct 10, 2022


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 24-3261 Filing Date : Sep 6, 2022
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Brady Dale RENTER : Kept Private
Property Name : (optional)      
Address : 205 Skylark Rd Address : Kept Private
City, State - Zip : Glasgow, Montana - 59230. City, State - Zip : Glasgow, Montana - 59230.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issue
Fair Resolution according to renter :
  1. I Would Like The Unfinished Deck Removed And New Steps For The Back Door Exit.

RENTAL DETAILS
Address               :   841 3RD ST
City, State - Zip   :   GLASGOW, MO - 65254.

COMPLAINT DETAILS (from renter)

When I moved in over three years ago I was told they would provide steps for the back exit. Every year they have had some sort of excuse for not doing it. The platform out the back door right now is a safety hazard. It has no railings or stairs. I have never missed paying my rent and I also went in and pretty much painted the whole interior, new hardware on the cabinets, new flooring in the bathroom, new light fixtures, etc.- not to mention actually cleaning the place as it wasn\'t cleaned before I moved in. I just feel that if you want to be a landlord you have to maintain your property. Now I have a big hole in the side of the house where the downed tree hit it and you have not done one thing about it in over six weeks when it occurred. The tree itself is still cut up and laying in the yard. I believe you promised your other tenants new steps also, but you always have some excuse for not doing anything. If you don\'t want the problems, sell the properties to someone else who will take care of them.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Oct 10, 2022 LANDLORD UNWILLING TO COOPERATE: The tenant has requested that the complaint be closed due to the landlord, {Landlord Name}, unwillingness to cooperate.
SYSTEM Oct 10, 2022 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Sep 9, 2022 Delivery Estimate: The complaint notice sent to Brady Dale 24-3261 Glasgow, Montana should have arrived or will arrive within 24 hours.
SYSTEM Sep 9, 2022 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 15, 2022 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-3261 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Sep 9, 2022 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Brady Dale
205 Skylark Rd
Glasgow, Montana 59230

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Sep 9, 2022 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-3261.
SYSTEM Sep 9, 2022 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Sep 9, 2022 Complaint Accepted by RPA and is pending further processing.
SYSTEM Sep 6, 2022 An email confirmation was sent to the tenant at 09-06-2022 19:00:48. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Sep 6, 2022 CONFIRMATION OF COMPLAINT: A complaint about Repair Issue has been filed pertaining to 24-3261 or Brady Dale located in Glasgow, Montana 59230. Case is pending mailing confirmation.
SYSTEM Sep 6, 2022 Complaint 24-3261 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.