Landlord Complaint Record: #24-3583

Troy Manor Cooperative    |    Dawn Milles,    |    Indiana    ,    Indiana 46241    Landlord Complaint 24-3583


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED CASE DROPPED Nov 22, 2023


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 24-3583 Filing Date : Nov 22, 2023
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Dawn Milles, RENTER : Kept Private
Property Name : Troy Manor Cooperative      
Address : 4562 W Perry Street Address : Kept Private
City, State - Zip : Indiana, Indiana - 46241. City, State - Zip : Indianapolis, Indiana - 46221.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breash Of Agreement, Requist Of Deposit
Fair Resolution according to renter :
  1. 1. Refund $350 Deposit

RENTAL DETAILS
Address               :   3177 DENNISTON ST
City, State - Zip   :   INDIANAPOLIS, IN - 46241 6283.

COMPLAINT DETAILS (from renter)

On August 2, 2023, my wife visited the office to submit a 30-day notice of our intention to move out to the landlord. She was provided with a form to be completed by the head of the household, which is me. During her visit, she inquired about the possibility of selling our membership and transferring our unit to someone else. However, the office informed her that such a transaction was not possible. On August 3, I personally went to the office with the signed notice and posed the same question about selling our membership. I received the same response – it was not allowed. To corroborate this information, I sent a friend as a witness, and he also received the same answer. In the last week of August, I provided the landlord with our forwarding address and requested assistance for a moving-out inspection. The manager informed me that they no longer conduct inspections due to COVID but assured me that they would accompany me once I was ready. On August 31, I returned to the office to arrange for the inspection and hand over the keys. However, they stated that no one could accompany me at that moment but promised to call me later. Despite waiting for a call until September 5, I received none. When I returned to the office, they informed me that they had conducted the inspection on August 31 and that it was now too late as they were already working on the apartment. On October 5, I received a notice from the post office regarding certified mail from the landlord, collected on October 6. The notice was dated October 2 and mailed on the same day. Reflecting on the terms of our agreement, I believe the landlord breached the agreement three times: They failed to send the notice of the final account within the stipulated 30 days, as specified in lease clause 9.d, the Convention of Living Moving Out Policy clauses 4 and 8. They denied my right to sell my membership, which could have benefited a family member or friend. They did not allow me to attend the moving-out inspection, which would have enabled me to address any potential issues and avoid additional charges in a timely manner.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (6)
Agent Date Response
SYSTEM Nov 22, 2023 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.

SYSTEM Nov 22, 2023 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Nov 22, 2023 The RPA server has sent an initial email complaint notice to Dawn Milles, Troy Manor Cooperative concerning the Complaint filed by the tenant: Breash Of Agreement, Requist Of Deposit. The email address was provided by the tenant at the time of filing.

SYSTEM Nov 22, 2023 An email confirmation was sent to the tenant at 11-22-2023 19:57:50. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Nov 22, 2023 CONFIRMATION OF COMPLAINT: A complaint about breash of agreement, requist of deposit has been filed pertaining to 24-3583 or Dawn milles, located in Indiana, Indiana 46241. Case is pending mailing confirmation.

SYSTEM Nov 22, 2023 Complaint 24-3583 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.