Ohio tenants have rights, solving security deposit problems is your right...
Every day, tenants like you, turn to the RPA to quickly get deposits refunded & unfair charges dropped.Filing a Complaint with the RPA is the fastest and most effective way to get your deposit refunded and unfair deductions dropped. - even attorneys rely on the RPA to help solve dispute problems for their clients. As a tenant you have rights to fight for your every penny of your deposit. Yes, the RPA fight to get your deposit back.
What Ohio Security Deposit Problems Can the RPA solve?
Did you know... the RPA accepts all deposit complaints, but these are the most common complaints resolved by our organization:
Security Deposit Refunds
Getting your security deposit back promptly.
Charges to Security Deposit
Unfair, False, Unreasonable, or other types of deductions
TIP: On the complaint form you can request that your landlord reimburse you for the $35 complaint filing fee. (that's the only required fee to file a complaint)
Rent Problems Are Frustrating; but you're not alone: Thousands of tenants rely on RPA to solve problems
Deposit Problems, Final Lease Never Affirmed And I Never Took Possession | Case#**-*013
Peachtree City,
Georgia -
30269
I submitted a deposit. Final lease was never affirmed. First lease was nullified by second lease presented by landlord. I never took possession of the property and a final lease was never completed.
Air Conditioner Broken | Case#**-*653
Lago Vista,
Texas -
78645
The landlord was notified on April 21 that the a/c was not cooling adequately. A repairman was sent out. No acceptable action was taken. The landlord was notified on May 17 that the unit was still not cooling adequately. Again, a repairman was sent out but no acceptable action was taken. I was told by the technician to contact the landlord if the condition persisted when it got hotter outside as perhaps then they could identify an issue. On May 25, I again notified the landlord that the unit was still not cooling adequately.
We subsequently hired our own a/c company to evaluate the system. We were told that the indoor unit did not match the outdoor unit in tonnage/size or brand. The mismatch in size causes the unit to run continuously and prevents adequate cooling. I notified the landlord on June 3 that we had taken this action. We were contacted by the landlord and provided him this company's contact information. The landlord sent this technician out to further evaluate the system and provide a recommended course of action. He provided this information to the landlord and recommend the unit be replaced to fix the issue.
The landlord is refusing to take this action. He has replaced existing light bulbs with high efficiency ones and installed sunscreens over the back windows. This has not made a difference. We were told that this is Texas, expect it to be hot and expect your electricity bill to be high.
WONT RETURN SECURITY DEPOSIT OR PROOF OF RECEIPTS | Case#**-*719
los angeles,
California -
90027
I HAVE CONTACTED THE LANDLORDS AND THEY DID NOT RETURN MY SECURITY DEPOSIT IN THE 21 DAY LIMIT IT TOOK OVER 50 DAYS TO RECEIVE A SMALL PORTION OF THE PET DEPOSIT BACK. THEY WILL NOT GIVE ME A REASON AS TO WHY THEY TOOK OUT $450.00 FROM MY PET DEPOSIT AND ONLY RETURNED $50.00. I WANT A RECEIPT OF THE SERVICE THEY SO CALLED USED TO CLEAN THE CARPETS AFTER I ALREADY PAID TO HAVE THEM CLEANED AND THEY WILL NOT PRODUCE IT. THEY WONT GIVE ME ANY NAMES AS TO WHO OWNS THE PROPERTY SO I CAN CONTACT THAT PERSON AND FIND OUT WHAT THEIR ACTUAL REQUIREMENTS FOR PET CLEANING WHEN ONE MOVES OUT. THEY ALREADY TOOK OUT MONEY FOR CLEANING THE CARPETS NOW THEY TOOK $450.00 OUT AND I HAVE NO CLUE WHY.
Deceptive Advertisement Of Renal Unit | Case#**-*018
DUBLIN,
CA -
94568 7131
i am renting a townhouse the property management company advertised this 3 bedroom unit as 4 bedrooms.All those days between our rental application and signing lease they never told us truth even they drafted the lease so clever that it does not state number of bedrooms and and bathrooms anywhere. Immediately after move in we realized there was no 4th bedroom there were 3 bedrooms and a den.
we talked to them the lady Michell hung the phone and never responded on the issue.Before filing complaint to you I wrote them again on this issue they put it on our viewing and said\\\"nothing will change you selected the unit On your choice \\\"(if people do not notice every detail of the unit it is honest to keep renting 3 bedroom houses as 4 bedrooms)
We got trapped as we 100% believed on whatever facts they marketed and rented the place.the day of showing we could give a quick look as we had to check 3 other properties we couldn\\\'t notice that there was no 4th bedroom there.we mostly relied on their advertisement which became misleading for us.
We do not claim them any money we just want to break the lease for no charges on us as this lease was all based on lies
SUSPICION TENANTS | Case#**-*674
Charlotte,
North Carolina -
28215
THE PROPERTY IS HOUSING AUTHORITY - WRH IS A AFFILIATED COMPANY . I CALLED AND REPORTED THE CONDITIONS TO THEM LAST YEAR, BUT NOTHING WAS DONE. THE PROPERTY IS INFESTED WITH DRUG DEALERS, TOO MUCH TRAFFIC, THEFT, AND PEOPLE SELLING SEX IN THEIR HOUSES. THE RESIDENT GUESTS THAT DO\\\'NT HAVE A RESIDENT OR HANDICAP PARKING PASS TAKES THE HANDICAP PARKING SPACE THAT I USE. THE APTS ARE DIRTY, BROKEN DOWN FROM THE INSIDE AND OUT SIDE. THE NEIGHBOR UPSTAIRS ABOVE ME BANGS AND STOMPS ALL DAY, WHEN I GO TO SPEAK TO HER , SHE NEVER COMES TO THE DOOR. THE MANAGEMENT HAVEN\\\'T DONE NOTHING TO SOLVE THE PROBLEMS. I HAVE COMPLAINED AND CALLED THE POLICE OFTEN AND STILL DO\\\'NT FEEL SAFE HERE. MANAGER CLAIMS THEY ARE SECURITY AND TOW SERVICES ON THE PREMISES , BUT THEN YOU CALL THE COMPANY CLAIMS THEY DO\\\'NT WORK FOR THIS APT COMPLEX
Security Deposit Refund | Case#**-*414
LOS ANGELES,
CA -
90027 2001
I am a tenant who recently vacated a property owned by Katarina Ryan in Los Angeles, California (4515 Avocado Street Los Angeles, CA 90027). My move out date was Monday December 18th, 2017. A partial refund of my security deposit was postmarked on Friday, January 13, 26 calendar dates after our official move out date. According to the California Department of Consumer Affairs, State Law clearly states that a landlord has only 21 calendar days to issue a security deposit refund, after which the landlord must return the full amount of the deposit. In earlier emails, Katarina Ryan acknowledged her understanding of this law, and yet disregarded it anyway.
1. Unfair Charge Of Recreation Fee. 2. Repair Issue | Case#**-*819
Plainsboro,
New Jersey -
08536
The management has been ripping off tenants by charging recreation fee when they do not have recreation facility except a swiming pool which opens only during winter and a tennis court wchich does not have lighting. They do not offer tenants opportunity to opt out paying that rent. I have aready paid $300 for nothing.
The apartments are so uncomfortable during winter because the windows and doors do not close tight making it difficult to heat the rooms. I have reported this to the management since moving in march 2015 but no action has been taken.
Bed Bug Infestation | Case#**-*363 We were continuing to get bit by bugs. I cleaned the house every day and sprayed the home multiple times with ortho bug barrier . No such luck. Found out it is an infestation throughout the duplex. The whole building needs to be tented. Cannot be just sprayed
repair issues | Case#**-*074
beloit,
Wisconsin -
53511
he will not fix anything. we asked him repeatedly to fix our sewer. he told us in this words"thats your responsiblity not mine, fix it" we asked him multiple things that need to be fix he wont do it.
Deposit Dispute Complaint Process in 3 Simple Steps:
File Apartment Complaint: Fill out complaint form with your proposed resolution. Instantly recieve your case number.
Check Status: See the current status, respond, upload files or images, accept fair solution or purpose alternative solutions.
Landlord Public Record: Positive or Negative record is attached to landlord based upon their responses. Your (tenant) information is not made public.
Complaints Tips:
Uploading pictures / files is helpful
Try to request fair solutions
Focus on major issue, not on many
Check your status every 3 days
Avoid accusations or hostile tones
Be willing to accept alternate solution
How Does the RPA Help Me Get My Deposit Back?
As a tenant you have the right to get every penny of your deposit back. When you file a complaint through the Rental Protection Agency this starts a formal dispute resolution process in which the RPA will do everything in our power to see that your landlord promptly resolves your complaint. Landlords know that if they fail to cooperate with the RPA it can result in a negative public record that can make it hard for them to fill vacancies in the future.
Why is there a Filing Fee of $35
The $35 filing fee is the only required fee to process a complaint. The fee is required to help offset the cost of representing your complaint. The RPA complaint center is designed as a low cost legal solution for tenants and in most cases is more affordable than other legal options. Many tenants will compare the cost of filing a complaint to the cost of not filing a complaint. If you file a complaint and the problem is resolved will the solution be worth the cost of filing the complaint?
TIP: Don't forget, on the complaint form you can request that your landlord reimburse you for filing fee.
Most tenants file a complaint with the RPA to solve the problem such as getting a deposit refunded, or to get an unfair charge or deduction removed. However, some tenants file a complaint to report the landlord publicly as a warning to other tenants. When a complaint is filed against a landlord it will show up on their public record which is indexed by all major search engines. Filing a complaint is one way for tenants to stand up against bad landlords to warn future tenants about deposit problems they've had.
Does the RPA Guarantee to Solve My Deposit Refund Complaint?
We do guarantee to do everything in our power to solve each complaint that is filed. However, there are some situations where bad landlords fail to cooperate. The RPA can't force a landlord to comply if they refuse; but we can impact their public record which can make it difficult for them to find new tenants. We guarantee to represent the complaint and to create a public record against landlords that fail to resolve complaints.
Will My Name Show up Publicly?
No. After the complaint is closed and made public; your information (tenant name) is removed. During the complaint process your complaint can only be accessed through your case number and pin number. Both the landlord and tenant are assigned a pin number that is unique. The RPA protects tenant's privacy by blocking your name from the public record database. However, the record does show the landlord name.
Protection Against Landlord Retaliation
Its unlawful for your landlord to retaliate against you because you filed a complaint. Your landlord cannot evict, harass, limit access, raise rent, or treat you unfairly because you filed a complaint. As a tenant, you must still pay rent and comply with rent terms stated within your contract. Filing a complaint does not eliminate your responsibilities.
All 50 States have regulations that protect security deposits. In most cases the landlord is required to provide a refund within 30 days and must provide proof cost associated with charges or deductions against your deposit. Many states require the landlord to furnish copies of receipts for work completed. If you have a deposit refund dispute or feel your landlord is being unfair with your security deposit; you have rights. Filing a complaint is one of those rights.
