Landlord Complaint Record: #20-0532

Beal Properties    |    Ann Arbor    ,    Michigan 48103    Landlord Complaint 20-0532


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CASE CLOSED FORCE REQUIRED Mar 31, 2010


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-0532 Filing Date : Mar 6, 2010
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Beal Properties RENTER : Kept Private
Property Name :      
Address : 221 Felch St. #6 Address : Kept Private
City, State - Zip : Ann Arbor, Michigan - 48103. City, State - Zip : Ypsilanti, Michigan - 48197.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Utilities
Fair Resolution according to renter :
  1. Allow tennents to pay the appropriate amount for their share of usage of the gas and water lines within the building. Allow tennents better control of the utilities of the facility.

RENTAL DETAILS
Address               :   421 Emmet St.
City, State - Zip   :   Ypsilanti, Michigan - 48197.

COMPLAINT DETAILS (from renter)

In the beginning of the lease, landlord expected one of the tennents to place their name on the gas bill of the entire building. Tennents refused and a response or resolution never occurred during the first five months the tennents were residing there and using the heat. After the five months the landlord requested that one of the tennents place their name under the gas bill and to pay for all the previous charges that accumulated. Tennents have no control of the heat and are expect to pay the entire current gas bill, along with all the previous charges regardless of individuals that are not associated with the tennents are using the gas line. Tennents are also expected to pay the water bill even though there is an insufficient amount of hot water provided for tennents due to outside forces using the water.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent Mar 31, 2010 COURT REFERRAL: Agent suggest to the tenant that this matter be taken to court. Only court can force management to deal with this problem.
Agent Mar 31, 2010 AGENT CONTACT WITH MANAGEMENT: Agent has had phone contact with management concerning this complaint. Management was extremely hostile, and not interested in providing a solution and was more concerned about what the RPA could do to force them to cooperate. Agent informed management that the RPA could not force them to be fair, however that if they failed to respond, it would be attached to their public record as a negative mark. Management seemed to not care.
Agent Mar 31, 2010 MANAGEMENT REFUSAL TO COOPERATE: Agent has provided management with more than reasonable time to respond to complaint. Management has not therefore this case is now closed as mediation is no longer applicable. Tenant may need to pursue this action via court.
Agent Mar 19, 2010 LANDLORD CALL: A man called the agent from Beal Properties. Landlord stated that they just received the notice today. Agent informed him that he could extend the response if needed. Landlord had some concerns about the mediation process. It was clear that the landlord is uninformed about tenants right to file a complaint under the Federal Uniform Residential Landlord and Tenant Act.
Agent Mar 11, 2010 PENDING LANDLORD RESPONSE: Case is pending a response from management. Management has been provided with 3 business days to respond following delivery or expected delivery time.
Agent Mar 11, 2010 PENDING MAIL: The mediation notice is being sent via USPS 1st Class Mail and is expected to arrive within 3 business days.
Agent Mar 11, 2010 MEDIATION NOTIFICATION PREPARED: Agent has prepared a Mediation Notice that will be mailed with the Bonded Copy of the case.
Agent Mar 11, 2010 CASE REVIEW: Agent has reviewed the case and is preparing a written notice of mediation.
Agent Mar 11, 2010 CASE ACCEPTED: Agent has accepted the case and is pending a review for mediation.
Agent Mar 11, 2010 CASE ASSIGNED: Agent S. Paxton ID#204 has been assigned to mediate this case. Pending Case Acceptance...