Landlord Complaint Record: #20-0914

David Minkin Mgmt. Co.    |    Rego Park    ,    New York     Landlord Complaint 20-0914


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CASE CLOSED MEDIATION REFUSED Dec 2, 2010


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 20-0914 Filing Date : Oct 13, 2010
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : David Minkin Mgmt. Co. RENTER : Kept Private
Property Name :      
Address : 95-25 Queens Blvd Address : Kept Private
City, State - Zip : Rego Park, New York - . City, State - Zip : Forest Hills, New York - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : bed bug infestation 3 times from time of move to apartment
Fair Resolution according to renter :
  1. either refund $1690 for exterminator and dry cleaning of all my belongings or to wave last month rent for 10/2010 of $1339.00

RENTAL DETAILS
Address               :   66-25 103 Street, Apt. 4V
City, State - Zip   :   Forest Hills, New York - 11375.

COMPLAINT DETAILS (from renter)

i moved in to apartment in 11/2009 and was infested with bedbugs in 01/2010, 03/2010 and in 07/2010. I hired an exterminator in 01/2010 to exterminate the Apt. for $800.00 and had all of my belongings dry cleaned for $960.00. The second time in 03/2010, I was able to treat the problem with sprays. The third time I received a note that was left by the super on my door stating that neighbor from the 5th floor has them again and that an exterminator will come in and treat my apt. The exterminator came in two weeks after the notice was received by me. In all three cases, the management was informed via phone and mail regarding on going issue with bedbugs, but was told that it is a city epidemic and it is not a reason to get reimbursed or to break the lease. I notified the management about breaking the 2 year lease early and was told that they will keep my security deposit as penalty and that I was obligated to pay last month's rent for October, 2010. All copies of letters and receipts are available upon request. I would like to be able to break my lease and not have to pay last month's rent or would like to get reimbursed for all the financial loss due to an ongoing issue.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
Agent Nov 24, 2010 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent Nov 17, 2010 FINAL CALL: The agent has already provided management with multiple reasonable opportunities to resolve this complaint, they have not. This is the final call. Agent will provide a final 3 days to respond.
Agent Nov 8, 2010 2ND PHONE CALL: The landlord has not yet responded to written or verbal request. This is the 2nd phone request. pending landlord response...
Agent Nov 1, 2010 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Oct 26, 2010 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Oct 19, 2010 DELIVERY CONFIRMATION: USPS has confirmed that the landlord has signed and accepted the complaint notice at 12:19 pm on October 18, 2010 in REGO PARK, NY 11374.
Agent Oct 14, 2010 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:7009 2820 0000 7830 8176 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Oct 14, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: OCT 22, 2010 by 7pm
Agent Oct 14, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Oct 14, 2010 MAILING PREPARED: Agent has prepared case for mailing.
Agent Oct 14, 2010 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Oct 14, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Oct 14, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Oct 14, 2010 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.