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| CASE CLOSED |
MEDIATION REFUSED |
Dec 9, 2010 |
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| RENTAL DETAILS |
Address : 2916 W 25 th Ave Apt 10
City, State - Zip : Denver, Colorado - 80211. |
| COMPLAINT DETAILS (from renter) |
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When going into the office of managers they were to busy to talk to me about my lease. This was four days before lease was up, and one of the managers gave me verbal notification that my rent would be going up fity dollars. She tells me that she has not even sent out the paper work for new lease. When asked if that was illegal her response was that she does not know. Then I go back two days later and give them a written notice of my 30 days to vacate the property. The only person that would sign the notice was the front desk woman. The apartment managers were refusing to talk to me about my lease. And repairs of apartment is being put off and I am worried that they will take it out of my deposit, and I have pictures of apartment before move in.
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| INVESTIGATING AGENT - REMARKS (13) |
| Agent |
Date |
Response |
| Agent |
Dec 2, 2010 |
NO NEW RESPONSES: Neither the landlord or tenant have responded to this complaint. Agent has no choice but to close the case. |
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| Agent |
Nov 24, 2010 |
ONE WEEK EXTENSION: Agent is allowing a final week for responses. Pending responses. |
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| Agent |
Nov 24, 2010 |
FINAL CALL: Agent has provided the landlord with a final call to respond to this complaint. |
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| Agent |
Nov 24, 2010 |
NO RESPONSE: Landlord has not yet responded. |
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| Agent |
Nov 17, 2010 |
FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response... |
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| Agent |
Nov 17, 2010 |
PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response. |
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| Agent |
Nov 6, 2010 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: NOVEMBER 15, 2010 by 7PM |
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| Agent |
Nov 6, 2010 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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| Agent |
Nov 6, 2010 |
MAILING PREPARED: Agent has prepared case for mailing. |
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| Agent |
Nov 6, 2010 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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| Agent |
Nov 6, 2010 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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| Agent |
Nov 6, 2010 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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| Agent |
Nov 6, 2010 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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