Landlord Complaint Record: #20-1464

Mountainview Knolls Apartment    |    Annette Bennett    |    Fishkill    ,    New York 12524    Landlord Complaint 20-1464


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CASE CLOSED MET MINIMUM REQUIREMENT Jun 2, 2011


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 20-1464 Filing Date : May 1, 2011
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 3 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Annette Bennett RENTER : Kept Private
Property Name : Mountainview Knolls Apartment      
Address : 5 Mountainview Knolls Drive Apt A Address : Kept Private
City, State - Zip : Fishkill, New York - 12524. City, State - Zip : Fishkill, New York - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Unfair refusal to extend lease
Fair Resolution according to renter :
  1. I would like ot be able to obtain at least 6 months to find an apartment without having to pay the landlord extra fees. To know my rights.

RENTAL DETAILS
Address               :   6 Mountainview Knolls Drive Apt L
City, State - Zip   :   Fishkill, New York - 12524.

COMPLAINT DETAILS (from renter)

My wife and I had been living here in this apartment for 2 years without having any problems. We were never behind any payments. Recently in March 2011 the landlord sent us a letter stating that hey will not renew our lease and that we would have to vacate the apartment in May 2011. We have been looking for an apartment to no availability. So we notified the landlord and told them that we were unable to find an apartment and that we need at least another 6 months. They denied our request and told us that they will only grant us one month. The letter sent also stated that we are only granted one month and that we will have to pay an additional $100.00 on top of our rent, and additional $300 for security deposit for that month. Another words we have to pay an additional $400 on top of our rent in order for us to stay for one month. The letter also stated if we agreed to stay until June these were the conditions. The letter stated that if an extension agreement is not signed and received with the security increase by 3:00 P.M. Saturday April 30th, we will be expected to vacate the apartment as per current lease by 10:00 A.M. May 26th, 20011. So we decided to seek help, We didn't sign any papers.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord May 12, 2011 69.121.132.94 On March 3, 2011 by certified and regular mailing, and a copy on the apt. door the tenant was notified that the landlord elected not to renew their lease that ends on May 26, 2011, and they were expected to vacate their apt. on or by May 26, 2011. Their apt. is rented for June 1, 2011. On April 27, 2011, almost two months later, the tenants requested an extension. A one month extension in writing was granted, and they chose not to acknowledge it at all. Their apt. is rented. In regard to them not being behind in any payments--this is not true. They were late several times - which is documented. It is our policy not to extend any leases into December-January months. FYI-we have documenation regarding their tenancy here and their refusal to obey lease terms and rules such as the posted speed limit, and ongoing fighting, yelling and obscenities-disturbing the peace of their surrounding neighbors.

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Jun 2, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent May 20, 2011 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent May 16, 2011 TENANTS RIGHT TO RESPOND: The tenant has right to respond to the response made by the landlord. Agent will review the response to determine if further mediation is applicable to this case. Agent will allow one week for the tenant to respond. Pending tenants response...
Agent May 3, 2011 EMAIL ADDRESS REQUESTED: The tenant has requested email updates but did not provide an email address. Please use the "Contact Agent" button to send your email address. You will need to copy your email into the message box.
Agent May 3, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: May 11, 2011 by 7PM
Agent May 3, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent May 3, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent May 3, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent May 3, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent May 3, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent May 3, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.