Landlord Complaint Record: #20-1629

Waterford Apartments    |    Barbara Frey or Debbie Hebden    |    Ft. Myers    ,    Florida 33901    Landlord Complaint 20-1629


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CASE CLOSED CASE DROPPED Jun 15, 2011


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 20-1629 Filing Date : Jun 13, 2011
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Barbara Frey or Debbie Hebden RENTER : Kept Private
Property Name : Waterford Apartments      
Address : 3585 Central Avenue, Unit 105 Address : Kept Private
City, State - Zip : Ft. Myers, Florida - 33901. City, State - Zip : Ft. Myers, Florida - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. 3 months rent = $2134.00 including my $300.00 deposit, $3500.00 damages incurred to furniture, clothes, bedding, beds

RENTAL DETAILS
Address               :   3585 CENTRAL AVE APT 304
City, State - Zip   :   FORT MYERS, FL - 33901 7601.

COMPLAINT DETAILS (from renter)

Back at the end of April (27th)Cortland Realty (Owner of Waterford) and where Debbie Hebden works a certified mail was sent that rent starting in June would not be paid unless this bed bug problem was rectified. I am one of four units that have this problem. I have not received a response. Now it's June and another letter was sent certified stating the above damages/moving expenses on June 10th, 2011. Ft. Myers Code Enforcement was out to my unit (Jermaine Jones) on June 10th and confirmed still have these parasites. I spoke with an attorney who told me to seek a constructive eviction, which I did in the second certified letter to Cortland Realty. Neither Barbara Frey or Debbie Hebden have called back or returned calls. Pest Control came out the last time on June 2 and he verified we still have these bugs. I have not, as I stated from my April letter, be paying Junes rent. They had more than the seven allotted days to fix this before I ceased paying my rent. Mays rent was paid in full. Unit has been deemed by one attorney "uninhabitable" in his opinion. Maintenance personnel was told of this problem back in April, management was told by another tenant back in March and because not enough people complained they waited to get someone out here and this allowed a complete infestation to compromise our living space. I want a clean exit out of my lease and feel that they are responsible for damaged items and moving expenses. Annette Lyn, Esq. has been notified and has been following my case.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (0)
Agent Date Response