Landlord Complaint Record: #20-1779

Matawan Terrace Apartments    |    Michael Goldberg (Goldberg Realty Assoc.)    |    West Caldwell    ,    New Jersey 07006    Landlord Complaint 20-1779


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CASE CLOSED MET MINIMUM REQUIREMENT Aug 16, 2011


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 20-1779 Filing Date : Jul 29, 2011
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Michael Goldberg (Goldberg Realty Assoc.) RENTER : Kept Private
Property Name : Matawan Terrace Apartments      
Address : 33 Clinton Road Address : Kept Private
City, State - Zip : West Caldwell, New Jersey - 07006. City, State - Zip : Laurence Harbor, New Jersey - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : no written "Early Lease Termination"
Fair Resolution according to renter :
  1. get Early Lease Termination and Release of Financial responsibilities as verbally promised in writing

RENTAL DETAILS
Address               :   40 Cross Rd, Apt. 22
City, State - Zip   :   Matawan, New Jersey - 07747.

COMPLAINT DETAILS (from renter)

We moved into our apartment 1/15/11 and have been deprived of our right of peace and quite enjoyment since then. We notified the office a couple times and no attemt to resolve this issue has been made. We were told to call the cops which we did 3 times. The neighbor is spiteful and continued to play the loud music, tries to intimitate us and tells us to move. We have 2 small children and are worried about our wellbeing and safety. We wrote a letter of complaint to Michael Goldberg at the main office on 7/18/11 and received a call back 7/20/11 from Jean Albowicz (property manager) who told my wife that they decided to allow us to break our lease and will not hold us responsible for any additional rent payments. We asked to get this in writing which they refuse to do. We gave them our notice (move out date 7/31/11) and added the above stated agreement to be signed by the landlord. I called Jean 7/27 and asked her to sign the agreement and she told me it is not necessary for her to sign it. I told her I need it in writing since we were promised things in the past which ended up not true. She started yelling at me and hung up the phone. (At move-in we were promised 1st month free as a move-in special. We received court letters because we didn't pay for that month. We ended up paying for it before the court date and had to go to court anyway and it was dismissed then. We wrote a letter of complaint to Michael Goldberg and received credit back for that month). We would like them to sign the agreement so that we can take their word for it. We are concerned that they will try to get payments and sent us to court again even though they told us we didn't have to pay any more rent. Our experience with them and the neighbors has been nothing but a nightmare. The staff is very unprofessional and a few times i was yelled at by them .This has been very stressful for all of us and is affecting our family life. We are moving out 7/31/11 but do not want to make any more payments - as promised.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent Aug 16, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Aug 3, 2011 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent Aug 2, 2011 TENANT UPDATE: Tenant has emailed the agent to inform him that they have turned in keys and been assured by management that they will not hold the tenant responsible for any other charges. The tenant has a copy of the statement showing $0 balance.
Agent Jul 30, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: August 8, 2011 by 7pm
Agent Jul 30, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Jul 30, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Jul 30, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Jul 30, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Jul 30, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Jul 30, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.